Liquor Retail Manager - Multi-site

Waymark Hotels; Ingham; On-site; AUD 65,000 - 85,000; Full time

Job summary

Waymark Hotels in Ingham is seeking a Retail Manager to oversee two busy bottle shops connected to Lees Hotel Ingham, The Original Pub with No Beer. You will lead day-to-day operations, drive sales, maintain stock control, and foster a positive team culture across both sites.

Candidates should have a minimum of 2 years' management experience in retail, liquor, FMCG or hospitality, plus RSA certification. Strong leadership, communication and problem-solving skills are essential, along with

Qualifications

• Minimum 2 years' management experience in retail, liquor, or bottle shop environments.
• Proven experience in liquor, FMCG, retail, or hospitality industries.
• Strong leadership and communication skills.
• RSA certification and knowledge of liquor licensing requirements.
• Ability to work flexible hours, including evenings and weekends.
• Experience managing multiple sites is advantageous.

Responsibilities

• Lead, coach, and develop retail teams to maintain a high-performing work environment.
• Manage daily operations including inventory, merchandising, stock loss prevention, and roster scheduling.
• Ensure compliance with liquor licensing requirements and company policies.
• Drive sales and profitability through exceptional customer service and strategic planning.
• Monitor and analyse sales performance, identifying opportunities for continuous improvement.
• Handle customer enquiries and resolve issues promptly and professionally.
• Maintain high standards of presentation, store compliance, and operational efficiency across both locations.

Skills

Retail leadership

Team management

Communication

RSA certification

Flexible hours

Problem solving

Multi-site management

Job description

Are you a motivated retail leader who thrives on driving sales, leading teams, and delivering exceptional customer experiences?

We are seeking an experienced Retail Manager to oversee the operations of two busy bottle shops connected to the iconic Lees Hotel Ingham, famously known as The Original Pub with No Beer.

The Role

As the Retail Manager, working across both sites you'll be responsible for the day-to-day operations of both stores. You'll play a key role in growing sales, maintaining compliance and stock control standards, and creating a positive team culture that keeps customers coming back.

Key Responsibilities

• Lead, coach, and develop retail teams, fostering a positive and high-performing work environment.


• Manage daily operations including inventory control, merchandising, stock loss prevention, and roster scheduling.


• Ensure compliance with all liquor licensing requirements and company policies.


• Drive sales and profitability through exceptional customer service and strategic business planning.


• Monitor and analyse sales performance, identifying opportunities for continuous improvement.


• Handle customer enquiries and resolve issues promptly and professionally.


• Maintain high standards of presentation, store compliance, and operational efficiency across both locations.

About You

• Minimum 2 years' management experience within a retail, liquor, or bottle shop environment.


• Proven experience in the liquor, FMCG, retail, or hospitality industry.


• Strong leadership and team management capabilities.


• Excellent communication, organisational, and time-management skills.


• Sound knowledge of liquor products and current RSA certification.


• Ability to work flexible hours, including evenings and weekends when required.


• Strong problem-solving abilities with a customer-first mindset.


• Experience managing multiple sites or teams will be highly regarded.

Why You'll Love Working With Us

• Multi-Site Leadership Opportunity: Take ownership of two retail locations, lead diverse teams, and make a genuine impact on business performance while advancing your retail management career.


• Career Growth and Development: We invest in our people, providing ongoing training, support, and development opportunities to help you reach your full potential.


• Supportive Team Culture: Join a business that values teamwork, collaboration, and a positive workplace culture where people are empowered to succeed.


• Regional Lifestyle Benefits: Enjoy the rewards of working in a thriving regional community, with the opportunity to build strong local relationships and make a meaningful contribution to the business and the communities we serve.


• Recognition and Rewards: We celebrate success through recognition programs, performance incentives, and genuine opportunities for career progression.