Licensing & Regulatory Administrator — Precision & Impact

Cox Purtell Staffing Services; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Cox Purtell Staffing Services is seeking a Regulatory Administration Officer in NSW to process and assess applications for practising certificates and licence renewals for solicitors. You will support the integrity of the licensing system, manage high-volume regulatory tasks, and liaise with professional service firms.

Working within a collaborative team, you will maintain records, handle payments, and deliver excellent service to internal and external stakeholders.

Qualifications

• Demonstrated administration experience, ideally in regulatory or professional services.
• Experience processing high-volume applications or transactions with accuracy.
• Customer service experience with effective stakeholder liaison.
• Excellent organisational skills with ability to prioritise competing demands.
• High attention to detail and concentration during repetitive tasks.
• Proficiency in Microsoft Office, databases, email and internet applications.

Responsibilities

• Assess and process applications for new and varied solicitor licences.
• Process licence renewals and related payments.
• Liaise with external stakeholders to facilitate payment and licence allocation.
• Maintain accurate data and records.
• Respond to telephone and email enquiries from solicitors, staff and the public.
• Process financial payments and refunds as required.
• Provide general administrative support, including filing (electronic and paper).

Skills

Administration

High-volume processing

Customer service

MS Office

Databases

Email/Internet apps

Tools

Microsoft Office

Job description

Cox Purtell Staffing Services is seeking a Regulatory Administration Officer in NSW to process and assess applications for practising certificates and licence renewals for solicitors. You will support the integrity of the licensing system, manage high-volume regulatory tasks, and liaise with professional service firms.

Working within a collaborative team, you will maintain records, handle payments, and deliver excellent service to internal and external stakeholders.