Registry Team Lead & Operations Manager

Department of Communities and Justice; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

The Department of Communities and Justice in Sydney is seeking a role that oversees resources, leads a small team, and undertakes quasi-judicial and procedural responsibilities.

You will supervise a team to meet statutory obligations and deliver high-quality client services, lead registry staff, allocate resources effectively, and drive training and procedural improvements to keep staff current with legislation and policy changes.

Qualifications

• Leadership and People Management - Proven ability to lead, motivate, coach, and develop teams in a fast-paced and changing environment.
• Stakeholder and Client Service Excellence - Strong ability to build relationships, provide professional advice, and deliver high-quality client-focused services.

Responsibilities

• This role has potential exposure to psychosocial hazards in workplace.
• Supervise a team to meet statutory obligations and deliver high-quality client services.
• Lead and develop registry staff, effectively allocating resources to ensure high-quality service delivery and achievement of operational objectives.
• Implement training, coaching, and procedural improvements to ensure staff remain current with legislative, policy, and procedural changes.

Skills

Leadership

People Management

Client Service

Stakeholder Mgmt

Job description

The Department of Communities and Justice in Sydney is seeking a role that oversees resources, leads a small team, and undertakes quasi-judicial and procedural responsibilities.

You will supervise a team to meet statutory obligations and deliver high-quality client services, lead registry staff, allocate resources effectively, and drive training and procedural improvements to keep staff current with legislation and policy changes.