Library Operations Lead — Youth Hub

Shire of Capel; Shire Of Capel; On-site; AUD 90,000 - 95,000; Full time

Benefits offered by this job

Flexibility

Career development

Inclusive culture

Superannuation benefit

Annual leave loading

Job summary

The Shire of Capel is seeking a Senior Library Officer to lead Dalyellup Library & Youth Hub operations, supervise Library Officers and ensure welcoming customer service. You will work with the Librarian and other leaders to implement priorities and resolve operational challenges, supporting integrated hub operations.

Experience in library or community facility settings, strong customer service, and effective collaboration are essential. Applicants may discuss barriers with People & Culture.

Qualifications

• Behaviour that positively demonstrates the Shire's HEART: Honesty, Empathy, Accountability, Respect and Teamwork.
• Qualification in Library and Information Services, Community Services, Business or Leadership, or substantial relevant experience.
• Experience coordinating day-to-day operations and service delivery in a customer-focused environment.
• Experience supervising employees and supporting performance and development.
• Ability to coordinate competing operational requirements within a shared service environment.
• Strong customer service and problem-solving skills for complex operational matters.
• Well-developed communication, interpersonal and collaboration skills.
• Identify operational risks and implement practical solutions.
• Proficiency in library systems, digital resources and operating technologies.
• Current Working with Children Check.
• Current C Class Driver's Licence.
• Experience in a public library or community hub is highly regarded.

Responsibilities

• Lead day-to-day operation of Dalyellup Library & Youth Hub and supervise Library Officers.
• Collaborate with the Librarian and other leaders to implement service priorities.
• Resolve operational challenges and support integrated operations at the hub.
• Work with Youth Development and hub leads to improve service delivery.

Skills

Customer service

Communication

Problem solving

Leadership

Education

Library and Information Services qualification

Tools

Library systems

Job description

The Shire of Capel is seeking a Senior Library Officer to lead Dalyellup Library & Youth Hub operations, supervise Library Officers and ensure welcoming customer service. You will work with the Librarian and other leaders to implement priorities and resolve operational challenges, supporting integrated hub operations.

Experience in library or community facility settings, strong customer service, and effective collaboration are essential. Applicants may discuss barriers with People & Culture.