Library Assistant: Engage Readers & Lead Programs

City of Moreton Bay; North Lakes; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Nine-day fortnight

Salary increases via EBA

STARS training and study scheme

Salary packaging options

Health & wellbeing programs

Counselling services

Job summary

City of Moreton Bay's North Lakes Library is seeking a friendly Library Assistant to welcome visitors, process loans and returns, and support learning through engaging programs. You will help customers with digital devices, online resources and reading materials, contributing to a welcoming community hub.

The role requires flexibility to work across five days out of seven, including weekends, and a willingness to assist with a broad range of library duties and programs for all ages.

Qualifications

• Strong communication and people skills.
• Willingness to learn and assist customers with a wide range of needs.
• Ability to follow procedures, manage time and stay calm in a busy space.
• Comfort using databases, online resources and digital devices.
• Blue Card Working with Children (or willingness to obtain one).

Responsibilities

• Providing friendly customer service, including loans, returns, reservations and memberships.
• Assisting customers with digital technology such as mobile devices, eReaders and online resources.
• Supporting the preparation, promotion and delivery of library programs for all ages.
• Assisting with maintenance of library collections and helping customers find information and reading materials.

Skills

Customer service

Digital literacy

Program delivery

Collections and cataloging

Tools

Library databases

Online resources

Mobile devices

Job description

City of Moreton Bay's North Lakes Library is seeking a friendly Library Assistant to welcome visitors, process loans and returns, and support learning through engaging programs. You will help customers with digital devices, online resources and reading materials, contributing to a welcoming community hub.

The role requires flexibility to work across five days out of seven, including weekends, and a willingness to assist with a broad range of library duties and programs for all ages.