Level 3 Gatehouse Security Officer

SECOM; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Job security

Set roster

Great work culture

Job summary

Secom Australia is seeking a motivated full-time Level 3 Security Officer for a gatehouse in Coomera (QLD). The role offers a fixed 12-hour roster on a four-on, four-off day/night rotation, with overtime where appropriate.

You will control site access, conduct inspections, monitor CCTV, and maintain accurate data in national spreadsheets while communicating with client operations by radio and phone.

Qualifications

• Australian citizen or permanent resident with unrestricted rights to work in Australia.
• Current QLD Security Licence with a Class 1A as a minimum.

Responsibilities

• Controlling site access and preventing unauthorised entry.
• Conducting vehicle and bag inspections.
• Completing accurate, real-time data entry into live national Excel spreadsheets (driver and vehicle information).
• Communicating frequently with client operations via two-way radio and phone systems.
• Conducting site inductions for drivers and visitors as required.
• Monitoring CCTV, access control, and electronic surveillance systems.
• Operating access control systems (issuing cards, locking/unlocking doors, auditing access).
• Recording incidents, breaches, and safety concerns.

Skills

Communication skills

Education

QLD Security Licence Class 1A

Job description

Secom Australia is currently seeking a motivated and professional individual to join our team as a permanent full time Level 3 Security Officer (plus applicable penalties) for a gatehouse security role in Coomera (QLD). This position has a set roster of 12-hour shifts on a four on four off, day and night rotation.

About Secom Australia

SECOM Australia (ML 404791187) is a leading integrated protective security solutions provider. We have an extensive security service presence throughout Australia and New Zealand dedicated to Protective Services, Monitoring / Patrols and Technical Services.As a wholly owned subsidiary of the SECOM Corporation (Japan) established in 1992, we pride ourselves in delivering high-level integrated Corporate, Government, and retail security solutions throughout Australia.

For more information visit https://secom.com.au

What We Offer

• Competitive pay.
• Job security and consistent shifts, including overtime where appropriate.
• Set roster.
• Dynamic working environment with a great work culture.

Key Responsibilities

• Controlling site access and preventing unauthorised entry.
• Conducting vehicle and bag inspections.
• Completing accurate, real-time data entry into live national Excel spreadsheets (driver and vehicle information).
• Communicating frequently with client operations via two-way radio and phone systems.
• Conducting site inductions for drivers and visitors as required.
• Monitoring CCTV, access control, and electronic surveillance systems.
• Operating access control systems (issuing cards, locking/unlocking doors, auditing access).
• Recording incidents, breaches, and safety concerns.

You Will Be Able to Demonstrate

• Conduct – Consistently maintain a professional and courteous demeanour.
• Presentation – Uphold a clean, neat, and well-groomed corporate appearance at all times.
• Performance – Exhibit strong written and verbal communication skills, effectively identify and respond to security incidents, and deliver exceptional customer service at all times.

Eligibility, Qualifications, Licences & Certifications

• Australian Citizen or Permanent Resident with unrestricted Rights to Work in Australia (Essential).
• Current QLD Security Licence with a Class 1A as a minimum (Essential).
• Full Drivers Licence.
• Elevated customer service skills.
• Previous security experience in gatehouses or warehousing / logistics operations.
• Two references required.