Lending Administration Assistant

kapio; City of Yarra; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Full training and ongoing development

Career growth opportunities

Supportive team environment

Job summary

kapio is seeking a Lending Administration Assistant in Collingwood to enhance the client journey through efficient management of enquiries and deal pipelines. This role focuses on providing support during the lending process, ensuring seamless communication and proactive client engagement.

The ideal candidate will thrive in a fast-paced setting, demonstrating a strong work ethic and willingness to learn. The company offers comprehensive training and the opportunity for career advancement in business finance.

Qualifications

• Strong motivation and desire to succeed.
• Confident communication skills for phone interactions.
• Exceptional attention to detail and organizational abilities.

Responsibilities

• Manage inbound enquiries and client communications.
• Follow up leads and maintain an active pipeline.
• Guide clients through the application process.

Skills

Motivation

Communication skills

Attention to detail

Organizational skills

Numerical ability

Job description

We're looking for a driven and highly organised Lending Administration Assistant to join our growing team in Collingwood.

This is not your typical administration role.

You'll be at the centre of our client journey, managing enquiries, supporting business owners through the lending process, maintaining active deal pipelines, and helping ensure opportunities move efficiently from enquiry through to settlement.

We're looking for someone who is hungry to learn, enjoys speaking with people, takes ownership of their work, and thrives in a fast‑paced environment.

Previous lending experience is not required. We have a proven process and will provide comprehensive training. What matters most is your attitude, work ethic and willingness to learn.

What you'll be doing

• Managing inbound enquiries and client communications
• Following up leads and maintaining an active pipeline
• Guiding clients through our application process
• Collecting and reviewing supporting documentation
• Reviewing bank statements and financial information
• Supporting the preparation and submission of lending applications
• Following our proven process to deliver a seamless client experience

What we're looking for

• Highly motivated with a strong desire to succeed
• Confident and professional on the phone
• Strong communication and relationship‑building skills
• Excellent attention to detail
• Highly organised and able to manage multiple priorities
• Comfortable working with numbers and financial information
• Able to follow systems and processes accurately
• Proactive, accountable, and willing to take initiative
• Positive attitude and strong work ethic

You’ll stand out If you have

• Experience in administration, customer service, banking, finance, lending, or sales
• Experience reading bank statements or financial documents is a big plus
• A genuine interest in business finance and helping business owners grow

Why Join Us?

We're building a high‑performance team and are looking for people who want to grow alongside us.

This role is ideal for someone who wants to work with ambitious, driven professionals who hold themselves to a high standard. You'll be surrounded by people who care about results, take ownership, and are committed to continuous improvement.

In return, you'll receive:

• Full training and ongoing development
• A proven process and systems for success
• Career growth opportunities within business finance
• A supportive and collaborative team environment
• The opportunity to make a real impact in a growing business

If you're motivated, eager to learn, and excited by the opportunity to work alongside high performers, we'd love to hear from you.