Legal Practice Operations Leader

Herbert Smith Freehills LLP; Melbourne; Sur place; AUD 110 000 - 140 000; Plein temps

Résumé du poste

Herbert Smith Freehills LLP in Melbourne is seeking a Legal Practice Administration Manager (LPAM) to lead the Melbourne Office Operations team on a permanent basis. Flexible 4–5 day work week options are available, with close collaboration to an experienced LPAM and Senior Operations Manager.

You will support Real Estate and Employment Industrial Relations and Safety (EIRS) practice groups, manage ~8 Legal and Administrative Assistants, and partner with the national team on digital and AI

Qualifications

• Minimum of 6 years’ experience in a senior Legal Assistant position.
• Experience as a people manager in a legal support environment.
• Experience with digital and AI tools; Legora desirable.
• Strong time management and prioritisation skills.
• High attention to detail.
• Ability to stay calm under pressure and adapt to ambiguity.
• Confidence engaging with multiple stakeholders.
• Understanding of commercial operations.
• Strong written and verbal communication skills.
• Tertiary qualifications or equivalent are desirable.

Responsabilités

• Support recruitment of support staff through interviews and onboarding.
• Enhance team engagement and support performance discussions with LPAM and HR guidance.
• Build capability in the team to deliver high-quality work and strong stakeholder relationships.
• Coordinate resources to optimise administrative support across the practice group.
• Lead digital and AI workstream initiatives with the national team.
• Monitor service quality and identify opportunities for improvement.
• Escalate operational issues to the Senior Operations Manager as needed.
• Communicate consistent messaging around operational metrics.
• Contribute to continuous improvement initiatives within the national legal support function.
• Share updates on new initiatives and act as liaison for business services to support adoption and implementation.
• Coordinate equipment, software, and workspace requests to support operations.
• Liaise with stakeholders to ensure optimal space allocation for business needs.

Connaissances

People management

Digital/AI tools

Legora

Time management

Attention to detail

Communication skills

Stakeholder engagement

Commercial operations understanding

Written and verbal communication

Formation

Tertiary qualifications

Outils

Legora

Description du poste

Herbert Smith Freehills LLP in Melbourne is seeking a Legal Practice Administration Manager (LPAM) to lead the Melbourne Office Operations team on a permanent basis. Flexible 4–5 day work week options are available, with close collaboration to an experienced LPAM and Senior Operations Manager.

You will support Real Estate and Employment Industrial Relations and Safety (EIRS) practice groups, manage ~8 Legal and Administrative Assistants, and partner with the national team on digital and AI