Legal Operations & Admin Specialist — Hybrid

Empire Group; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible and hybrid working

Parental leave benefits

Study assistance

Employee assistance program

Wellbeing programs

Team events

Job summary

Empire Group is seeking an Operations & Administration Support Specialist to join a national Resolutions, Recoveries & Disputes team. You will handle workflow coordination, matter management, client requests and reporting while supporting legal teams across Australia.

The role emphasizes efficient opening, progression and control of matters, with a focus on accuracy and proactive problem solving in a fast-paced environment.

Qualifications

• Previous administration, legal administration or operations support experience.
• Strong organisational skills and the ability to manage competing priorities.
• Attention to detail and commitment to accuracy.
• Proactive and solutions-focused approach.
• Strong communication and stakeholder management skills.
• Ability to work in a high-volume environment.
• Experience with Microsoft Office, especially Excel.
• Ability to meet deadlines under pressure.
• Positive attitude and willingness to learn.

Responsibilities

• Monitor and manage team inboxes, distributing instructions and responding to queries and requests.
• Review and respond to client administrative enquiries.
• Conduct conflict searches and open new matters across multiple systems.
• Maintain file management systems, portals and matter records.
• Monitor process server updates and maintain portal information.
• Process bulk notice instructions and prepare associated documentation.
• Conduct title searches and quality-check information.
• Generate and collate documents for service and post.
• Run daily reports and complete data reconciliation tasks.
• Assist with daily, weekly and monthly reporting requirements.
• Manage service and postal records.
• Undertake e-filing of court documents.
• Attend physical settlements as required.
• Provide general operational and administrative support to the wider team.

Skills

Administration experience

Legal administration

Operations coordination

Stakeholder management

Attention to detail

Tools

Microsoft Office

Excel

Job description

Empire Group is seeking an Operations & Administration Support Specialist to join a national Resolutions, Recoveries & Disputes team. You will handle workflow coordination, matter management, client requests and reporting while supporting legal teams across Australia.

The role emphasizes efficient opening, progression and control of matters, with a focus on accuracy and proactive problem solving in a fast-paced environment.