Hybrid Operations & Admin Specialist — Legal Tech

Thomsons Lawyers; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible and hybrid working

Parental leave

Study assistance

Employee assistance program

Job summary

Faculti Lawyers is seeking an Operations & Administration Support Specialist to join the national Resolutions, Recoveries and Disputes Team. The role can be based in Adelaide, Sydney or Brisbane offices and supports a fast-moving, modern legal service delivery model.

Key duties include inbox monitoring, client queries, conflict searches, matter creation in systems, document handling, and daily reporting. The team values efficiency, accuracy and collaborative working across offices.

Qualifications

• Must meet deadlines and juggle competing priorities.
• Proactive diary management and scheduling.
• Strong communication with clients and teams.
• Attention to detail and ability to focus on critical tasks.
• Ability to work concisely and efficiently on requests.
• Experience with Microsoft Office suite, especially Excel.
• Previous administrative experience is a plus.

Responsibilities

• Monitor and manage instructions inbox and respond to queries.
• Review client queries and update administrative portals.
• Conduct conflict searches and create new matters in systems.
• Process bulk notices, perform title searches and issue instructions.
• Run daily reports and maintain service and postal records.
• Assist with daily, weekly and monthly reporting and e-filing.

Skills

Deadlines management

Diary management

Client communication

Attention to detail

Conciseness

Office software (Excel)

Administrative experience

Tools

Microsoft Office

Excel

Job description

Faculti Lawyers is seeking an Operations & Administration Support Specialist to join the national Resolutions, Recoveries and Disputes Team. The role can be based in Adelaide, Sydney or Brisbane offices and supports a fast-moving, modern legal service delivery model.

Key duties include inbox monitoring, client queries, conflict searches, matter creation in systems, document handling, and daily reporting. The team values efficiency, accuracy and collaborative working across offices.