Leasing and Administration Manager

Sweeney Altona; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Every Friday off

Comprehensive training

Cloud-based systems

Job summary

Sweeney Altona is looking for a Leasing & Administration Manager to join our Melbourne team. You’ll play a pivotal role in managing leasing activities while supporting a friendly rental team in a well‑established office culture.

The role offers autonomy, ongoing guidance, and cloud‑based systems to streamline processes. If you are organised, proactive, and enjoy working with clients, this is a great growth opportunity within real estate.

Qualifications

• Experience in Customer Service or Sales; real estate experience a plus but not essential.
• Agent’s Representative Certificate or Certificate IV in Real Estate Practise is required by law.
• Driver’s licence and reliable vehicle.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Conduct open inspections and meet potential tenants.
• Process rental applications including screening and reference checks.
• Complete condition reports and assist with property handovers.
• Provide administrative support to the rental team.
• Greet clients and manage front‑of‑house enquiries.
• Answer and document all phone and email enquiries.

Skills

Customer service

Communication

Organisation

CRM systems

Education

Real Estate Cert IV

Agent’s Rep Cert

Tools

PropertyTree

Maintenance Plus

Snug

Inspection Express

VaultRE

Job description

Are you looking to join a successful property management team with Rental Department Manager, New Business Manager, as well as Accounts and Admin support? Enjoy a great team environment, quarterly social events and an opportunity to join an office with an outstanding team culture.

About the Role

As our Leasing & Administration Manager, you’ll play a vital role within our successful property management team.
You’ll enjoy autonomy in your day-to-day work, backed by a supportive Department Manager and a forward-thinking, collaborative rental team.

Your responsibilities will include (but not be limited to):

• Conducting open inspections and meeting potential tenants
• Processing rental applications – including screening and reference checks
• Completing condition reports and assisting with property handovers
• Providing administrative support to the rental team
• Greeting clients and managing front-of-house enquiries
• Answering and documenting all phone and email enquiries

This is a growth role, offering the perfect opportunity to take the next step in your real estate career — or to start your journey if you’re ready to transition from another customer service industry.

What We Offer

• Every Friday off! (Yes, really!)
• Monday–Thursday, 9am–5:30pm | Saturdays, 9am–3pm (open inspections)
• Salary is based on experience
• Comprehensive training and ongoing guidance to help you grow
• Efficient, cloud-based systems: PropertyTree, Maintenance Plus, Snug, Inspection Express, VaultRE
• Well-established processes and procedures – no guesswork, just results

About You

You’re someone who thrives on connection, organisation, and teamwork.
You bring enthusiasm, initiative, and a can-do attitude every day.

You’ll have:

• A positive attitude and growth mindset
• Excellent communication and relationship skills
• Strong attention to detail and computer literacy
• A proactive and energetic approach to work
• The ability to work independently and as part of a team

Requirements

• Experience in Customer Service or Sales (real estate experience a plus but not essential)
• Agent’s Representative Certificate or Certificate IV in Real Estate Practise (required by law)
• Driver’s licence and reliable vehicle
• Proficiency in Microsoft Office and CRM systems

Who This Role Suits

• Someone currently working in a leasing/admin role and looking for a fresh start
• A motivated individual in an entry-level real estate role ready to growA customer service professional looking to break into the real estate industry

If you’re passionate, organised, and eager to build a career with a company that values culture as much as success — we’d love to hear from you!