Learning Programs & Capability Partner

BDO in Australia; City of Melbourne; On-site; AUD 85,000 - 120,000; Full time

Job summary

BDO Australia is seeking a Learning & Capability Adviser to enable the effective delivery of national learning programs and ensure a high-quality learner experience.

You'll work between operations and business partnering, providing advisory support across workshops, virtual classrooms, leadership programs and professional-skills pathways, partnering with internal teams, facilitators and vendors to translate requirements into great learning experiences.

Qualifications

• Experience in learning operations or HR/L&D within corporate services.
• Degree in HR, Business or related field preferred.
• Excellent communication and relationship-building skills.
• Strong organizational skills with attention to detail.
• Proficiency with MS Office and LMS platforms.

Responsibilities

• Coordinate learning program enrolments, participant communications and learner support activities.
• Provide advice to learners and stakeholders on program requirements, learning pathways and attendance expectations.
• Manage learning delivery logistics, including scheduling, virtual classrooms, venues, facilitators and vendors.
• Prepare and quality-check learning materials, facilitator resources and participant communications.
• Maintain accurate learning records, attendance data and LMS reporting.
• Monitor training compliance requirements, including CPD tracking and completion records.
• Support evaluation and feedback processes, providing insights and recommendations to improve learning outcomes.
• Build strong relationships with internal stakeholders, facilitators and external providers to ensure successful program delivery.
• Identify risks, resolve issues and contribute to the continuous improvement of learning processes and learner experiences.

Skills

Learning operations

HR/L&D operations

Program delivery

Events management

Stakeholder management

Education

Tertiary qualification in HR/Business

Tools

Microsoft Office

LMS systems

Virtual classroom tech

Data reporting tools

Job description

BDO Australia is seeking a Learning & Capability Adviser to enable the effective delivery of national learning programs and ensure a high-quality learner experience.

You'll work between operations and business partnering, providing advisory support across workshops, virtual classrooms, leadership programs and professional-skills pathways, partnering with internal teams, facilitators and vendors to translate requirements into great learning experiences.