Learning & Capability Adviser

BDO Administration Pty Ltd; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Gym memberships

Wellness facilities

Travel perks

Retail discounts

Employee referral rewards

Study support

Professional development support

Job summary

BDO Australia is seeking a Learning & Capability Adviser to enable nationwide learning programs and ensure a high-quality learner experience. You will bridge operations and business partnering, provide practical advisory support, and own learning projects across workshops, virtual classrooms, leadership programs and professional-skills pathways.

Working with Learning & Capability partners, operations, facilitators and vendors, you will translate requirements into well-executed learning

Qualifications

• Experience in learning operations and program delivery within corporate services.
• Confident communicator able to advise learners and stakeholders.
• Strong organisational and planning skills with attention to detail.

Responsibilities

• Coordinate enrolments, communications and learner support.
• Advise on program requirements, pathways and attendance.
• Manage delivery logistics: scheduling, venues, facilitators and vendors.
• Prepare learning materials and participant communications.
• Maintain learning records, attendance data and LMS reports.
• Monitor CPD tracking and completion records.
• Support evaluation and provide improvement insights.
• Build relationships with stakeholders and providers.
• Identify risks and contribute to process improvements.

Skills

Learning operations

HR/L&D operations

Program delivery

Events coordination

Confident communicator

Organisational skills

Planning skills

Attention to detail

Microsoft Office

LMS experience

Virtual classroom tech

Education

Tertiary qualifications in HR/Business

Tools

Microsoft Office

Learning Management System (LMS)

Virtual classroom technology

Job description

About the Role

The Learning & Capability Adviser plays an important role in enabling the effective delivery of BDO Australia's national learning programs and supporting a consistent, high-quality learner experience. Sitting between operational coordination and strategic business partnering, the role provides practical advisory support, program ownership and learning expertise across workshops, virtual classrooms, leadership programs and professional-skills pathways. Working closely with the Learning & Capability Business Partners, Learning Operations & Experience, facilitators and vendors, the role helps translate program requirements into well-executed learning experiences.

Key responsibilities

• Coordinate learning program enrolments, participant communications and learner support activities.
• Provide advice to learners and stakeholders on program requirements, learning pathways and attendance expectations.
• Manage learning delivery logistics, including scheduling, virtual classrooms, venues, facilitators and vendors.
• Prepare and quality-check learning materials, facilitator resources and participant communications.
• Maintain accurate learning records, attendance data and LMS reporting.
• Monitor training compliance requirements, including CPD tracking and completion records.
• Support evaluation and feedback processes, providing insights and recommendations to improve learning outcomes.
• Build strong relationships with internal stakeholders, facilitators and external providers to ensure successful program delivery.
• Identify risks, resolve issues and contribute to the continuous improvement of learning processes and learner experiences.

About You

• Prior experience in learning operations, HR/L&D operations, program delivery, events or similar within a corporate or professional services environment.
• Relevant tertiary qualifications in Human Resources, Business Studies or a related discipline would be highly regarded.
• Confident communicator with the ability to provide clear advice, manage expectations and build effective relationships with learners, facilitators, vendors and stakeholders at all levels of the business.
• Strong organisational and planning skills, with the ability to manage multiple priorities and deadlines.
• High attention to detail, ensuring quality and consistency across systems and learning records.
• Passionate about improving learning experiences, enabling business outcomes and contributing to the effectiveness of BDO's learning function.
• Proficient in Microsoft Office and confident using learning management systems, data, reporting tools and virtual classroom technology.

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

• Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program.
• Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.
• Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave.
• You can also give back and get involved in community initiatives via our BCaring program.

With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience. Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at [e-mail].

We shape what matters. At BDO we are always looking ahead, thinking bigger, reaching further and always staying personal and human in everything we do. We’re by your side, backing you to explore ideas and new ways of working to shape the future you want to see.