Learning & Development Lead

MAYDAY Recruitment Group - Winner Outstanding Agency 2023; City of Yarra; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Opportunity to lead ERP learning for a

Small cross-functional team

Job summary

MAYDAY Recruitment Group is seeking an experienced Learning & Development Lead to own the learning strategy for a major TechnologyOne ERP transformation within a local government context in Victoria. You will drive learning design, delivery, and governance across multiple releases, engaging senior stakeholders and external partners to ensure workforce readiness.

You will manage learning content, oversee vendors, and lead the deployment of training across diverse cohorts, shaping adoption and

Qualifications

• Significant experience within L&D, learning transformation, ERP learning or organisational change.
• Proven experience leading learning delivery within a major ERP or technology transformation.
• Strong experience developing and owning learning strategies, TNA and training plans.

Responsibilities

• Own and evolve the ERP Learning Strategy across three major program releases.
• Lead Training Needs Analysis, curriculum development and learning journey design.
• Govern learner groups, role/process mapping, content requirements and delivery approaches.
• Lead and quality-assure the development of eLearning, instructor-led training, videos and Quick Reference Guides.
• Provide direction to 2–3 external learning/content development resources.
• Oversee the end-to-end learning content review, quality assurance and sign-off process.
• Manage the learning deployment and training schedule across multiple workforce cohorts.
• Partner with Change and L&D leadership on training communications and manager activation.
• Facilitate executive briefings, manager activation sessions and selected train-the-trainer activities.

Skills

Learning strategy

LMS management

Stakeholder management

Content development

ERP learning

Change management

Curriculum design

Tools

LearnUpon/OWL (LMS)

SCORM

Job description

Learning & Development Lead | ERP Transformation

Lead the learning strategy for a major TechnologyOne transformation.

Join a leading local government organisation undergoing a significant ERP transformation.

Own the learning strategy across a multi-release TechnologyOne program.

Lead learning delivery, content development and stakeholder engagement across a complex workforce.

About the Company

Our client is a leading local government organisation undertaking a significant, multi-year TechnologyOne ERP transformation. They are looking for an experienced L&D Lead to take ownership of the learning strategy and ensure their workforce is capable, confident and ready to adopt new systems and ways of working.

Working closely with senior Change, L&D and ERP stakeholders, as well as external delivery partners, you will lead the learning function across multiple program releases, from Training Needs Analysis and curriculum design through to content development, deployment and learner readiness.

Key Responsibilities

• Own and evolve the ERP Learning Strategy across three major program releases.
• Lead Training Needs Analysis, curriculum development and learning journey design.
• Govern learner groups, role/process mapping, content requirements and delivery approaches.
• Lead and quality-assure the development of eLearning, instructor-led training, videos and Quick Reference Guides.
• Provide direction to 2–3 external learning/content development resources.
• Oversee the end-to-end learning content review, quality assurance and sign-off process.
• Manage the learning deployment and training schedule across multiple workforce cohorts.
• Partner with Change and L&D leadership on training communications and manager activation.
• Facilitate executive briefings, manager activation sessions and selected train-the-trainer activities.

Skills and Experience

• Significant experience within L&D, learning transformation, ERP learning or organisational change.
• Proven experience leading learning delivery within a major ERP or technology transformation.
• Strong experience developing and owning learning strategies, TNA and training plans.
• Demonstrated capability across curriculum design, learning journeys and content governance.
• Experience managing external learning vendors, consultants or content developers.
• Hands-on LMS experience; LearnUpon/OWL and SCORM experience highly regarded.
• Strong stakeholder management skills, with the ability to influence across operational and senior levels.

Key Benefits

• Opportunity to lead the learning strategy for a high-profile, multi-year ERP transformation.
• Lead a small team and work closely with senior transformation stakeholders.
• Make a tangible impact on workforce capability and adoption.

We welcome applicants of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and those from culturally diverse backgrounds.