ERP Learning & Transformation Specialist

Mayday Recruitment; Victoria; On-site; AUD 85,000 - 110,000; Full time

Job summary

Mayday Recruitment is seeking a Learning & Development Officer to design and deliver learning for a major TechnologyOne ERP transformation in a local government environment. You will influence end-to-end learning across the program, from needs analysis to go-live support, impacting approximately 900 staff.

The role blends instructional design, content creation, facilitation and hypercare delivery, offering hands-on involvement across the full learning lifecycle and cross-functional collaboration

Qualifications

• Experience in Learning & Development, instructional design, training or learning delivery in tech or transformation environments.
• Experience designing and developing engaging learning content across multiple formats.
• Hands-on experience with Articulate Rise highly regarded.
• Experience developing SCORM/eLearning content and working with an LMS.
• Strong facilitation and presentation skills, with the ability to adapt delivery to different audiences.
• Experience developing QRGs, instructional videos, facilitator guides and other learning resources.
• Experience supporting an ERP, technology implementation or organisational transformation will be highly regarded.

Responsibilities

• Participate in Training Needs Analysis workshops and identify learner requirements across multiple functional areas.
• Develop role-based learning journeys, learning materials and training resources.
• Design and build eLearning using Articulate Rise, including SCORM content for LearnUpon.
• Create Quick Reference Guides, instructional videos, instructor-led materials, pre-work and knowledge checks.
• Localise TechnologyOne learning content to reflect organisational processes and ways of working.
• Work closely with Subject Matter Experts to validate content and minimise rework.
• Support the publishing and maintenance of learning content across LearnUpon and the intranet.
• Co-facilitate and independently deliver instructor-led and flipped classroom training.
• Support train-the-trainer, manager activation and capability-building sessions.
• Deliver hypercare drop-ins, targeted clinics and refresher sessions following go-live.

Skills

Instructional design

Learning & development

Training delivery

SCORM/eLearning content

Articulate Rise

Facilitation

Tools

Articulate Rise

LearnUpon

LMS

Job description

Mayday Recruitment is seeking a Learning & Development Officer to design and deliver learning for a major TechnologyOne ERP transformation in a local government environment. You will influence end-to-end learning across the program, from needs analysis to go-live support, impacting approximately 900 staff.

The role blends instructional design, content creation, facilitation and hypercare delivery, offering hands-on involvement across the full learning lifecycle and cross-functional collaboration