Learning and Development Coordinator

CityFM; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid Model: 3 days in office, 2 days

Modern Workspace

Free Parking

Wellness perks

Family support

Recognition & rewards

Referral bonuses

Job summary

City FM Australia is seeking a proactive Learning & Development Coordinator to coordinate training programs, manage the LMS and support compliance activities across our facilities group. You will partner with stakeholders, arrange face-to-face and virtual learning, and ensure timely reporting.

Join a safety‑focused, collaborative team and help scale our learning initiatives from planning to delivery, leveraging your experience with administration, MS Office and LMS platforms to drive continuous

Qualifications

• Certificate III in Business Administration or equivalent demonstrated experience is essential.
• Previous L&D administration experience within a large organisation is essential.
• Confidence using Microsoft Office and Learning Management Systems at an intermediate level.
• Sound literacy, numeracy and analytical skills, particularly when working with training information and reporting.
• A customer-focused approach and the ability to build effective working relationships across the business.
• Well organised and comfortable juggling priorities, with clear communication skills when working with stakeholders, facilitators and training providers.

Responsibilities

• Coordinate learning programs, seminars and training activities from scheduling through to delivery.
• Partner with stakeholders to identify training needs and help turn them into practical learning plans.
• Support compliance training requirements, communications and reporting for managers and supervisors.
• Work with external training providers to coordinate delivery and support updates to learning materials.
• Maintain Learning & Development systems and records while supporting the LMS, virtual classrooms and webinars.

Skills

Microsoft Office

Learning Management Systems

Communication

Customer focus

Organisation

Analytical skills

Education

Certificate III in Business Administration

Certificate IV in Human Resource Management/Learning & Development

Undergraduate studies

Job description

Since 2009, City FM Australia has provided facilities management, engineering and maintenance services to some of Australia's most recognised brands.

Our Learning & Development team is part of the support network behind our operational teams, helping our people build the skills and capability they need across the business.

Our self-performing model is built on strong partnerships, safety, quality and value. Our values, Think Safe, One Team, Work in Partnership, Lead the Way and Can Do, shape how we work with our partners and each other.

The Opportunity

As our Learning & Development Coordinator, you'll help bring learning to life across the business, coordinating everything from training needs and programs through to providers, communications and our Learning Management System.

This is a hands‑on coordination role with plenty of variety. You'll work with stakeholders across the business, organise face‑to‑face and virtual learning, support compliance training, prepare reporting and help keep learning activities running smoothly.

If you're building your career in L&D, this role gives you exposure across the full learning cycle, rather than limiting you to just one part of it.

Your Key Responsibilities

• Coordinate learning programs, seminars and training activities from scheduling through to delivery.
• Partner with stakeholders to identify training needs and help turn them into practical learning plans.
• Support compliance training requirements, communications and reporting for managers and supervisors.
• Work with external training providers to coordinate delivery and support updates to learning materials.
• Maintain Learning & Development systems and records while supporting the LMS, virtual classrooms and webinars.

What We’re Looking For

• Certificate III in Business Administration or equivalent demonstrated experience is essential. Undergraduate studies or a Certificate IV in Human Resource Management/Learning & Development (preferred).
• Previous L&D administration experience within a large organisation is essential.
• Confidence using Microsoft Office and Learning Management Systems at an intermediate level.
• Sound literacy, numeracy and analytical skills, particularly when working with training information and reporting.
• A customer‑focused approach and the ability to build effective working relationships across the business.
• Well organised and comfortable juggling priorities, with clear communication skills when working with stakeholders, facilitators and training providers.

What’s in it for you

• Hybrid Model: 3 days in office, 2 days WFH for work‑life balance
• Modern Workspace: Bright, comfortable office built for collaboration
• Free Parking: Easy commute and save on transport and parking costs
• Wellness perks – Flu shots, EAP, health insurance discounts, purchased leave
• Family support – Paid parental leave, caregiver leave, domestic violence leave
• Recognition & rewards – Service awards, values awards, discounts on big brands
• Referral bonuses – Earn rewards through our Employee Referral Program

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.

City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals.