Learning and Development Assistant / Officer

Maitland City Council; Maitland; On-site; AUD 70,000 - 89,000; Full time

Benefits offered by this job

Flexible work arrangements

2 weeks personal leave

4 weeks annual leave

My Leave

Ongoing training and development

Fitness Passport

Healthy Employee Program

Job summary

Maitland City Council is seeking a Learning and Development Assistant/Officer to join the People and Culture team. You will act as the first point of contact for training enquiries, coordinate end-to-end administration of training, manage enrolments, liaise with participants and providers, and maintain accurate training records.

You will also optimise the Learning Management System, provide guidance on training matters, support apprentice/trainee/work experience programs, and build strong

Qualifications

• Experience in HR, Learning & Development, or a similar administrative environment.
• Strong attention to detail and well-developed organisational skills.
• Experience with Learning Management Systems and other business systems.

Responsibilities

• Coordinate end-to-end administration of training activities across the organisation (scheduling, enrolments, liaising with participants and providers).
• Maintain training records and monitor compliance requirements.
• Support the delivery of learning initiatives and optimise the Learning Management System.

Skills

HR experience

Learning & Development

Administration

Education

Human Resources qualification

Business Administration

Tools

LMS

Job description

Learning and Development Assistant / Officer

An exciting opportunity exists for a Learning and Development Assistant/Officer to join Maitland City Council's People and Culture team.

Working closely with the Learning and Development Advisor, you will be the first point of contact for training enquiries and will coordinate the end-to-end administration of training activities across the organisation. This includes scheduling training, managing enrolments, liaising with participants and providers, maintaining training records, monitoring compliance requirements, and supporting the successful delivery of learning initiatives.

You will play a key role in managing and optimising our Learning Management System, ensuring training data is accurate, accessible, and meaningful. You will also identify opportunities to improve learning systems, processes, and reporting, while providing advice and support to employees and leaders on training-related matters.

In addition, you will support Council's apprentice, trainee and work experience programs, build positive relationships with internal and external stakeholders, and provide administrative support to the broader People and Culture team as required.

The successful candidate will be appointed at either the Assistant or Officer level, with responsibilities and scope reflective of their skills, qualifications, and experience. This is an excellent opportunity for someone looking to develop their career in learning and development while making a meaningful contribution to employee growth and organisational success.

The Opportunity:

An exciting opportunity exists for a Learning and Development Assistant/Officer to join Maitland City Council's People and Culture team.

Working closely with the Learning and Development Advisor, you will be the first point of contact for training enquiries and will coordinate the end-to-end administration of training activities across the organisation. This includes scheduling training, managing enrolments, liaising with participants and providers, maintaining training records, monitoring compliance requirements, and supporting the successful delivery of learning initiatives.

You will play a key role in managing and optimising our Learning Management System, ensuring training data is accurate, accessible, and meaningful. You will also identify opportunities to improve learning systems, processes, and reporting, while providing advice and support to employees and leaders on training-related matters.

In addition, you will support Council's apprentice, trainee and work experience programs, build positive relationships with internal and external stakeholders, and provide administrative support to the broader People and Culture team as required.

The successful candidate will be appointed at either the Assistant or Officer level, with responsibilities and scope reflective of their skills, qualifications, and experience. This is an excellent opportunity for someone looking to develop their career in learning and development while making a meaningful contribution to employee growth and organisational success.

About You

You will have experience working in Human Resources, Learning and Development, or a similar administrative environment, supported by relevant qualifications in human resources, business administration, or a related field. With strong attention to detail and well-developed organisational skills, you will be experienced in coordinating activities, managing competing priorities, and maintaining accurate records.

You will be confident using Learning Management Systems and other business systems and have a proactive approach to identifying opportunities for process improvement. Strong communication and stakeholder engagement skills will enable you to build positive working relationships across the organisation and with external providers.

Most importantly, you will bring a collaborative, customer-focused mindset and a genuine passion for supporting employee learning and development. This role is ideal for someone who is organised, adaptable, and enjoys working with people while contributing to continuous improvement and a strong learning culture.

Benefits:

This is a temporary (12 Month) full-time role, working a 35-hour week, with a base salary range of $69,604 - $89,448 per year + 12% super.

Council also offers a range of other benefits for its employees, including:

• Flexible work arrangements
• 2 weeks' personal leave & 4 weeks of annual leave
• One extra week of "My Leave" a year (to use how you like!)
• Ongoing training and development
• Fitness Passport
• Healthy Employee Program

This Role will be internally referred to as Learning & Development Assistant

Applications close: Sunday 1 November 2026

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

What happens next?

Once applications close, we will review all candidates' details against the role requirements and will be back in touch with you to advise the status of your application.

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing or a criminal history check. For more information about the recruitment process, visit the "Jobs at Council" page on our website.

Diversity, Equity, and Inclusion

Maitland City Council is committed to creating an inclusive and supportive workplace that reflects the diverse community we serve. We provide equal employment opportunities and encourage applications from people of all cultures, nationalities, identities, backgrounds and abilities.

We believe everyone has the right to feel valued, respected and heard. If you require any adjustments or additional support to participate in the recruitment process, please let us know how we can support your needs.

If you require assistance or have questions about the recruitment process, please contact ***********@maitland.nsw.gov.au for a confidential conversation.