Learning Advisor

Cluey Learning; Sydney; Híbrido; AUD 110.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday leave

Weekly sales lunches and drinks

Monthly staff drinks

Full training on product and process

Hybrid work arrangement

Descripción de la vacante

Cluey Learning is seeking a Learning Advisor to engage warm inquiries and guide families toward enrolment in tutoring and academic support across Years 2–12. You will lead discovery calls, understand gaps in student learning, and determine the best path to help the child catch up, keep up, or excel.

You will be measured on conversions and enrolment targets, with a focus on retaining families through a consultative, value-driven conversation.

Formación

• 12+ months in B2C phone or direct sales.
• Experience taking payments (card details, deposits, debits) during the call.
• Experience with CRM systems and following proven processes.
• Driven by commissions and earnings targets.
• Coaching or sports background is a plus and transferable to sales discipline.

Responsabilidades

• Make ~100 outbound calls daily to warm enquiries.
• Conduct genuine discovery and handle objections without discounting.
• Process payments on the call and convert enquiries to enrolments.
• Aim to hit enrolment targets with daily visibility into numbers.
• Work in a competitive, metrics-driven environment and learn the product deeply.

Conocimientos

B2C sales

CRM systems

Payment collection

Outbound calling

Earnings-driven

Coaching/sports background

Descripción del empleo

Every person you speak to is a warm lead has already filled in an enquiry form, and expects a call back, because their child needs help with their schoolwork.

Your role is to engage with the parent via the phone, and through a consultative discovery process, assist the parent with making the right decision to support their child’s learning needs - catch up, keep up or excel.

No lists. No gatekeepers. No pitching people who never asked to hear from you.

What you'll be selling. Tutoring and academic support for students in Years 2 through 12, across English, Maths and the Sciences.

You're not selling a product off a sheet. You're consulting parents on what their child actually needs i.e. where the gaps are, what's driving the drop in marks or confidence, what support will move the needle, and what it will take to help them excel.

The numbers

• OTE $110,000-$120,000 - uncapped commission | Flexibility - Hybrid working
• Top performers earn beyond OTE ($140K+). No ceiling!
• Commission paid monthly, and you'll always know exactly where you stand through the month

The role

Join our Learning Advisor Team (~25 people). You'll make ~100 outbound calls a day to warm enquiries. You'll run genuine discovery, handle real objections, and process payment on the call. Our services require upfront payments and an ongoing commitment, so this is a considered decision for a family, and you'll need to be able to hold a conversation through to payment.

You'll be measured on conversions and your enrolment performance against target, and you'll know your numbers daily. If that sounds like a competitive environment, it is - the people who love this role check the leaderboard before they check their email!

What we're looking for

• 12+ months in B2C phone or direct sales. If you've come from solar, telco, insurance, comparison sites, education, tutoring or a third-party outbound agency, you'll recognise this environment immediately
• Prior experience with taking payment yourself i.e. card details, deposits, direct debits, as part of the conversation, not passed to someone else to finalise
• The ability to run a discovery process and handle objections without discounting your way out of them
• You've worked to real metrics. You know what your daily dial target was and whether you hit it or not
• You have experience working with CRM systems and following proven processes
• You're driven by what you earn, and you can tell us what you're working towards
• You back yourself. You're comfortable facing objections and have the resilience to picking up the phone again for the next lead enquiry
• Coaching or sports background ? Many of our successful hires are people from competitive team environments - the habits transfer

Tutoring, teaching or coaching experience is a genuine plus here - you'll be talking to parents about their kids every day, and it helps to know what good learning support actually looks like. But first and foremost, this is a sales role.

What you get

• Typically, 3 days in the office, 2 from home - full time, permanent
• Birthday leave - your day, take it off
• Weekly sales lunch and drinks - the team pauses to celebrate the wins
• Monthly company staff drinks
• Full training on the product and the process - you bring the sales ability, we’ll teach you the curriculum and product side
• Work that actually matters. You'll finish every week having made a positive impact on how kids feel about school
• Being part of a team that's fun and competitive