Leading Hand

Narooma; New South Wales; Hybride; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Safety-first culture

World-class training programs

Uniforms & safety boots provided

Share purchase program (discounted)

Monthly KPI bonuses

Upskilling and licensing

Site events & Employee recognition

Perkbox staff discounts

Résumé du poste

DHL Supply Chain Australia is seeking an experienced Leading Hand or Storeperson to step into a Leading Hand role. You will lead a team, oversee inbound/outbound, picking/packing, and inventory, and ensure stock integrity while delivering excellent customer service.

The role emphasizes safety, training opportunities, and potential KPI bonuses. Applicants should have proven warehouse experience and forklift certification; a strong focus on leadership and stakeholder communication is required.

Qualifications

• Proven operational experience in a high-volume 3PL warehouse.
• Forklift licence with High Reach, Counter Balance or Double Deep is highly desirable.
• Proven customer-facing experience delivering superior service.
• Ability to communicate effectively with various stakeholders and demonstrate leadership.

Responsabilités

• Lead a team to ensure objectives are communicated and KPI’s achieved daily.
• Ensure operational performance across inbound, outbound, picking/packing and inventory.
• Maintain strong customer relations and respond to inquiries promptly.
• Maintain stock integrity in the warehouse and adhere to DHL policies and procedures.
• Follow safe work practices and work instructions.
• Identify training needs and opportunities to develop the team.

Connaissances

Forklift licence

WMS experience

Microsoft Excel

Leadership

Customer service

Stakeholder communication

Outils

WMS

Microsoft Excel

Description du poste

Progress your career! Become a Leading Hand at DHL Supply Chain Australia

DHL is the world's leading contract logistics provider, dedicated to delivering innovative and customised transport and supply chain solutions across a variety of industry sectors. We pride ourselves on our commitment to safety, people, excellence, and sustainability, leveraging our global reach alongside local industry expertise.

We are looking for an experienced Leading Hand, or Storeperson to step up into a Leading Hand role. Your duties will include:

• Leading a team to ensure objectives are communicated, and KPI’s achieved on a daily basis
• Ensure operational performance across functions including inbound, outbound, picking/packing, and inventory
• Customer interaction including maintaining good working relationships and responding to all enquiries in a timely manner
• Maintaining stock integrity in warehouse including adhering to DHL policies and procedures
• Following safe work practices and work instructions
• Assist with identifying training needs and opportunities to develop the team

Please note DHL Internal applications close on 06/11/2026.

DHL Supply Chain Australia is a Great Place to Work

What We Offer:

• Safety-first culture
• World-class training programs to expand your skillset and drive your career forward
• Uniforms & safety boots provided
• Eligible employees can purchase DHL Group shares at a discounted rate
• Potential to earn monthly KPI bonuses to reward your contributions to our success
• Opportunities for upskilling and licensing
• Rewarding employee engagement opportunities such as site events, volunteer work, competitions, and recognition programs such as Service Awards, Employee of the Month and Employee of the Year
• Impressive staff discounts with many of our customers and access to Perkbox which provides discounts with various retailers and services

To be successful in this role, you will have:

• Proven operational experience working in a high volume 3PL warehouse environment
• Forklift Licence e.g. High Reach, Counter Balance and/or Double Deep (highly desirable)
• Proven customer facing experience with the ability to deliver superior customer service
• Ability to communicate effectively with various stakeholders
• Demonstrated leadership skills
• WMS experience – including exposure to the various functions
• Proficient Microsoft Office skills including Excel

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills, and experience. Please be aware that DHL Group will never ask for payment for interviews, certifications, or any part of the hiring process.