Lead Youth Case Manager Trauma Informed Residential Care

Hope Support Services; Caboolture; In loco; AUD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

HOPE Support Services seeks a dedicated Case Manager to lead a team of Youth Workers supporting Young People in residential placements and in the community. You will oversee daily operations, provide staff supervision and development, and ensure trauma-informed therapeutic care within safe, hygienic environments.

Successful applicants must hold a Certificate IV or higher in Youth Work or related Community Services field, plus a Management Qualification and current Blue Card/Working with Children

Competenze

• Strong written and verbal communication skills.
• Ability to build rapport quickly and maintain relationships.
• Ability to work under pressure and deliver results.

Mansioni

• Work a variety of shifts at the Office and in our homes (weekday, afternoon, weekend hours, sleepovers, and on call as per case needs).
• Manage and oversee the day-to-day running of the residential placement.
• Provide leadership and supervision to staff including professional development.

Conoscenze

Strong communication

Rapport building

Working under pressure

Formazione

Certificate IV in Youth Work or Community Services

Management qualification

Descrizione del lavoro

HOPE Support Services seeks a dedicated Case Manager to lead a team of Youth Workers supporting Young People in residential placements and in the community. You will oversee daily operations, provide staff supervision and development, and ensure trauma-informed therapeutic care within safe, hygienic environments.

Successful applicants must hold a Certificate IV or higher in Youth Work or related Community Services field, plus a Management Qualification and current Blue Card/Working with Children