Lead Visitor Accommodation Supervisor — Darwin

NGARE EMPLOYMENT SOLUTIONS PTY LTD; Darwin; On-site; AUD 84,000 - 103,000; Full time

Benefits offered by this job

Relocation assistance up to $3,000

Two weeks accommodation

Above Award Salary Grade 4

Six Weeks Annual Leave

Salary packaging option (up to $15,900

Staff discounts

Job summary

NGARE EMPLOYMENT SOLUTIONS PTY LTD in Darwin is seeking a leader to oversee Visitor and Supported crisis accommodation programs and site operations at Crear Rd. You will supervise reception, maintenance, laundry and night shift teams while driving workforce development and compliance.

The role emphasizes rostering, staff supervision, and collaboration to maintain safety and service excellence in a culturally competent setting.

Qualifications

• Relevant four-year degree with one year’s relevant experience.
• Demonstrated cultural competency, particularly in working with Indigenous people.
• Proven experience in operations management or coordination, preferably in a visitor accommodation, community, or residential services setting.
• Strong leadership and staff management skills, including recruitment, supervision, and performance development.
• Solid Understanding of compliance frameworks, including WHS, fire safety, and hygiene regulations.
• Food safety and First Aid Certificate (or willingness to obtain).

Responsibilities

• The position provides day-to-day oversight, supervision and leadership of Visitor and Supported crisis accommodation programs and general site operations for 8 and 10 Crear Rd.
• This role leads front reception and reservations, maintenance, laundry, and night shift services, and contributes to workforce development, compliance, and stakeholder engagement.
• This position focuses on rostering and supervision of staff on site to ensure compliance, high service standards and teamwork.

Skills

Leadership

Staff management

Operations management

Compliance awareness

rostering

Education

Four-year degree

Job description

NGARE EMPLOYMENT SOLUTIONS PTY LTD in Darwin is seeking a leader to oversee Visitor and Supported crisis accommodation programs and site operations at Crear Rd. You will supervise reception, maintenance, laundry and night shift teams while driving workforce development and compliance.

The role emphasizes rostering, staff supervision, and collaboration to maintain safety and service excellence in a culturally competent setting.