Darwin Visitor Accommodation Lead

Martian Logic; Darwin; On-site; AUD 99,000 - 134,000; Full time

Benefits offered by this job

Six weeks annual leave

Salary packaging option up to $15,900

Staff rewards program with discounts

Wellbeing Centre access

Relocation assistance up to $3000

Job summary

CatholicCare NT in Darwin is seeking an experienced Operations Coordinator for the Visitor Accommodation service. You will lead day-to-day operations, ensure safety, quality of care, and oversee intake, referrals, staffing and incident response across a busy accommodation site.

Based in Darwin, you will work with Aboriginal communities and multicultural families, maintain compliance, and drive service delivery with a focus on culturally responsive practices and staff development.

Qualifications

• Relevant tertiary qualification in community services, management, human services, hospitality management, business, or a related field; or significant equivalent experience.
• Demonstrated leadership experience, including staff supervision, performance management, team development and rostering oversight.
• Strong understanding of operational risk, WHS, incident management and service compliance.

Responsibilities

• Manage day-to-day operations of a busy visitor accommodation service in Darwin, ensuring safety, efficiency and cultural responsiveness.
• Oversee intake and referrals, staffing, incident response, site safety, property coordination and service quality.
• Lead the delivery of high standards of participant care and stakeholder engagement.

Skills

Leadership

Staff rostering

Incident management

Work health and safety

Cultural capability

Education

Tertiary qualification in community services or related field

Job description

CatholicCare NT in Darwin is seeking an experienced Operations Coordinator for the Visitor Accommodation service. You will lead day-to-day operations, ensure safety, quality of care, and oversee intake, referrals, staffing and incident response across a busy accommodation site.

Based in Darwin, you will work with Aboriginal communities and multicultural families, maintain compliance, and drive service delivery with a focus on culturally responsive practices and staff development.