Darwin Visitor Accommodation Lead

CatholicCare NT; Adelaide; On-site; AUD 110,000 - 125,000; Full time

Benefits offered by this job

Six weeks annual leave

Salary packaging up to $15,900 p/a

Staff discounts

Wellbeing centre access

Relocation assistance

Job summary

CatholicCare NT in Darwin is seeking a dedicated leader to oversee a busy visitor accommodation service. The role focuses on safe, efficient operations, staff supervision and service quality, while maintaining strong engagement with stakeholders and the community.

You will manage daily service delivery across accommodation operations, intake and referrals, staffing, and incident response, ensuring culturally responsive care and compliance with safeguarding standards.

Qualifications

• Relevant tertiary qualification in community services, management, human services, hospitality management, business, or related field; or significant equivalent experience.
• Experience managing day-to-day operations of a busy accommodation, community service, housing or residential service.
• Demonstrated leadership experience, including staff supervision, performance management, team development and rostering oversight.
• Strong understanding of operational risk, work health and safety, incident management and service compliance requirements.
• Demonstrated cultural competency and experience working with Aboriginal people and communities, preferably in the Northern Territory context.

Responsibilities

• Oversee day-to-day operations of a busy visitor accommodation service ensuring safety and high standards of care.
• Coordinate intake, referrals, staffing, incidents, site safety and property management.
• Ensure service quality and stakeholder engagement across a busy Darwin facility.

Skills

Leadership

Staff supervision

Risk management

Cultural competency

Stakeholder engagement

Education

Relevant tertiary qualification in community services, management, human services, hospitality management, business, or related field

Job description

CatholicCare NT in Darwin is seeking a dedicated leader to oversee a busy visitor accommodation service. The role focuses on safe, efficient operations, staff supervision and service quality, while maintaining strong engagement with stakeholders and the community.

You will manage daily service delivery across accommodation operations, intake and referrals, staffing, and incident response, ensuring culturally responsive care and compliance with safeguarding standards.