Lead Transformer Services & Digital Solutions Specialist

Hitachi, Ltd.

Sydney

On-site

AUD 120,000 - 180,000

Full time

8 days ago

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Job summary

Hitachi Energy is seeking an experienced Technical Specialist in Transformer Services & Digital Solutions in Australia. You will serve as a trusted technical authority, supporting customers, service teams, and project stakeholders across our transformer services portfolio, combining deep technical expertise with strong customer engagement and governance.

You will lead engineering design reviews, provide advanced troubleshooting and diagnostic support, review field findings, and deliver technical

Qualifications

Bachelor's degree in electrical engineering or related discipline.

Responsibilities

Acting as the technical subject matter expert for transformer services and digital solutions.
Developing and recommending technical solutions that meet customer requirements and support business objectives.
Leading and approving engineering design reviews, ensuring compliance with customer specifications, industry standards, and safety requirements.
Providing advanced troubleshooting, fault analysis, and technical support for complex transformer and digital product issues.
Reviewing service reports and field findings, identifying opportunities to improve reliability, operational performance, and asset life.
Representing Hitachi Energy in customer meetings, technical workshops, project reviews, tenders, and sales discussions.
Building trusted customer relationships through responsive technical support and professional engagement.
Delivering technical training on transformer operation, maintenance, monitoring, diagnostics, and digital solutions.
Preparing and reviewing technical documentation, engineering assessments, procedures, service recommendations, and project deliverables.
Supporting project teams with technical evaluations, risk assessments, scope changes, and claims management while ensuring contractual and customer expectations are met.