Transformer Service Specialist

Hitachi Automotive Systems Americas, Inc.; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

HITACHI ENERGY AUSTRALIA PTY LTD is seeking an experienced Technical Specialist for Transformer Services & Digital Solutions in Smithfield, NSW. You will be the technical authority supporting customers, service teams, and project stakeholders to improve asset reliability and performance.

You will lead engineering design reviews, provide advanced fault analysis, and deliver training on transformer operation and digital solutions, while ensuring safety and compliance with Australian standards.

Qualifications

• Bachelor's degree in Electrical Engineering or related discipline.
• Extensive experience in Power Transformers, transformer services, maintenance, testing, diagnostics, or asset management.
• Experience with transformer monitoring systems, digital solutions, condition assessment, and diagnostic technologies.
• Strong communication, presentation, and customer engagement skills.
• Proficiency in written and spoken English.

Responsibilities

• Act as technical subject matter expert for transformer services and digital solutions.
• Develop and recommend technical solutions meeting customer requirements and business objectives.
• Lead engineering design reviews ensuring compliance with specifications and standards.
• Provide advanced troubleshooting, fault analysis, and technical support for complex transformer issues.
• Review service reports and field findings to improve reliability and asset life.

Skills

Electrical engineering

Transformer expertise

Customer engagement

Engineering governance

Communication skills

Education

Bachelor's degree in Electrical Engineering

Job description

Location: Smithfield, NSW, Australia

Job Schedule: Full time

Remote: No

Company Name: HITACHI ENERGY AUSTRALIA PTY LTD

At Hitachi Energy, we're advancing a sustainable energy future through innovative technologies and world‑class service solutions.

We are seeking an experienced Technical Specialist - Transformer Services & Digital Solutions to serve as a trusted technical authority, supporting customers, service teams, and project stakeholders across our transformer services portfolio.

In this influential role, you will combine deep technical expertise with customer engagement, engineering governance, and project support to deliver solutions that improve asset reliability, safety, and performance.

How you’ll make an impact

• Acting as the technical subject matter expert for transformer services and digital solutions.
• Developing and recommending technical solutions that meet customer requirements and support business objectives.
• Leading and approving engineering design reviews, ensuring compliance with customer specifications, industry standards, and safety requirements.
• Providing advanced troubleshooting, fault analysis, and technical support for complex transformer and digital product issues.
• Reviewing service reports and field findings, identifying opportunities to improve reliability, operational performance, and asset life.
• Representing Hitachi Energy in customer meetings, technical workshops, project reviews, tenders, and sales discussions.
• Building trusted customer relationships through responsive technical support and professional engagement.
• Delivering technical training on transformer operation, maintenance, monitoring, diagnostics, and digital solutions.
• Preparing and reviewing technical documentation, engineering assessments, procedures, service recommendations, and project deliverables.
• Supporting project teams with technical evaluations, risk assessments, scope changes, and claims management while ensuring contractual and customer expectations are met.
• Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor's degree in electrical engineering or related discipline.
• Extensive experience in Power Transformers, transformer services, maintenance, testing, diagnostics, or asset management.
• Experience with transformer monitoring systems, digital solutions, condition assessment, and diagnostic technologies.
• Strong understanding of utility, industrial, renewable energy, and transmission applications.
• Working knowledge of relevant Australian Standards (AS), IEC standards, and industry best practices.
• Ability to interpret and review engineering drawings and technical documentation.
• Strong communication, presentation, and customer engagement skills.
• Proficiency in written and spoken English.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision‑making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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