Lead Support Worker

DFP Recruitment; Moe; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Full-time position

Lead and mentor a dedicated support 팀

Meaningful work

Supportive workplace culture

Ongoing learning and development

Job summary

DFP Recruitment in Moe, Victoria, is seeking an experienced Lead Support Worker to guide a team of Disability Support Workers and deliver high-quality participant support. You will use person-centred practices to help participants achieve goals, promote independence, social inclusion, and community participation, while providing leadership and coaching.

This full-time role offers meaningful work, ongoing learning, and a collaborative workplace culture with a focus on inclusion and positive

Qualifications

• Certificate IV (or higher) in Disability, Community Services, Health, or related field, or working towards.
• Experience supporting people with disability in an NDIS environment.
• Knowledge of NDIS Quality & Safeguards requirements.
• Strong leadership, communication, and interpersonal skills.
• Experience with ShiftCare, Employment Hero, and Microsoft 365 (desirable).
• Genuine passion for inclusion, empowerment, and person-centred support.

Responsibilities

• Support participants to achieve their goals using person-centred practices.
• Promote independence, social inclusion, and community participation.
• Provide leadership, coaching, and support to Disability Support Workers.
• Assist with program planning, delivery, and continuous improvement.
• Ensure compliance with NDIS standards and organisational policies.
• Advocate for participants and contribute to positive outcomes.

Skills

Leadership

Communication

Interpersonal skills

Education

Certificate IV in Disability/Community Services/Health (or higher)

Tools

ShiftCare

Employment Hero

Microsoft 365

Job description

Lead Support Worker (Full-Time | Moe)

• Fulltime
• Monday to Friday
• SCHADS Award Level 4 – pay point 1
• $92,286 plus Super and Salary Packaging

Make a difference every day.

Our client is a respected NDIS provider supporting adults with intellectual disabilities to build independence, achieve their goals, and participate fully in their community.

We are seeking an experienced and passionate Lead Support Worker to provide high-quality support to participants while guiding and mentoring a team of Disability Support Workers.

About the Role

• Support participants to achieve their goals using person-centred practices.
• Promote independence, social inclusion, and community participation.
• Provide leadership, coaching, and support to Disability Support Workers.
• Assist with program planning, delivery, and continuous improvement.
• Ensure compliance with NDIS standards and organisational policies.
• Advocate for participants and contribute to positive outcomes.

About You

• Certificate IV (or higher) in Disability, Community Services, Health, or a related field (or working towards).
• Experience supporting people with disability in an NDIS environment.
• Knowledge of NDIS Quality & Safeguards requirements.
• Strong leadership, communication, and interpersonal skills.
• Experience with ShiftCare, Employment Hero, and Microsoft 365 (desirable).
• A genuine passion for inclusion, empowerment, and person-centred support.

What's on Offer?

• Full-time position
• Opportunity to lead and mentor a dedicated support team
• Meaningful work that creates positive outcomes for people with disability
• Supportive and collaborative workplace culture
• Ongoing learning and development opportunities

If you're looking for a rewarding role where you can lead, support others, and make a genuine impact, we'd love to hear from you.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise [e-mail]1300 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.