Lead Servicenow Developer

Indigitise Pty Ltd; Canberra; On-site; AUD 130,000 - 180,000; Full time

Job summary

Indigitise Pty Ltd in Canberra is seeking a Senior Storage Engineer with strong ServiceNow experience to deploy, configure and optimise storage platforms across physical and virtual layers.

You will prepare design and operations documents, mentor junior staff and collaborate with stakeholders to shape storage strategy in a large ICT environment.

Qualifications

• Bachelor’s or Master’s degree in computer science / IT or related field.
• 8+ years in ServiceNow development and configuration.
• Strong ITSM, ITOM and HRSD experience.
• Proficient in JavaScript and Glide API scripting.
• CMDB design and data integrity experience.
• Full SDLC with Agile methodologies.

Responsibilities

• Deploy, configure and manage storage systems in large ICT environments.
• Configure and manage Storage Area Networks and switches.
• Create design/build/operational documents and handover packages.
• Mentor engineers and share knowledge with the team.

Skills

ServiceNow development

JavaScript

Glide API

ITSM

ITOM

HRSD

CMDB

SDLC

Agile

Stakeholder communication

Documentation

Mentoring

ServiceNow CTA

Implementation Certifications

Education

Bachelor’s or Master’s degree in computer science / information technology or related field

Tools

Flow Designer

Integration Hub

REST API

SOAP API

ServiceNow

Job description

Job Description

Key Responsibilities:

• Design, develop and implement ServiceNow solutions based on business requirements.
• Deliver advanced ServiceNow scripting using JavaScript and Glide API
• Build and optimise workflows using Flow Designer and Integration Hub
• Develop and support REST and SOAP API integrations across enterprise systems
• Manage and enhance CMDB structures and data integrity
• Acts as a technical mentor to engineers and provide hands-on guidance.

Requirements

Skills & Experience:

• Bachelor/master’s degree in computer science information Technology, or a related field.
• 8+ years specialising in ServiceNow development and configuration
• Strong experience across ServiceNow modules including ITSM, ITOM and HRSD
• Solid scripting capability (JavaScript, Glide API)
• Proven experience working with CMDB and enterprise data models.
• Experience working across the full SDLC Lifecycle
• Strond documentation, solution design, and stakeholder communication skills.
• Strong analytical, problem-solving, and critical thinking skills
• Solid understanding of Agile methodologies
• ServiceNow Certified Technical Architect (essential)
• ServiceNow Implementation Certifications (required)

Key duties and responsibilities

Key duties and responsibilities We are seeking a Senior Storage Engineer who has experience working in large complex ICT environments. The successful candidate will be responsible for deploying, configuring, managing and tuning the department’s storage systems at physical and virtual layers. The Senior Storage Engineer will also be responsible to deploy, configure and manage Storage Area Network Switches as required. The successful candidate should have knowledge of new and emerging technologies to shape the future direction of the department’s storage and data platforms. The role requires producing design documents, build documents, operations document, handover and sharing of knowledge with other team members and mentoring junior team members.

Essential criteria

• 1.Demonstrated experience and knowledge in the design, administration, tuning and troubleshooting of one or more of the following storage systems:
  • HPE 3PAR, Primera, Alletra Storage Systems
  • NetApp E-Series
  • Dell Data Domain
  • Brocade Fabric Switches
  • SANnav
  • Scality Artesca
• 2.Ability to produce design, build and operations documents for processes and procedures.
• 3.Excellent communication (verbal and written) and collaboration skills to work with skilled technical people, including making presentations to staff and stakeholders and coaching staff.
• 4.Experience / Knowledge of following technology:
  • Veeam Backup and Replication