Lead Salesforce Solution Architect – Customer Platforms

AGL; Melbourne; Hybrid; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Flexible working

Staff discounts

Parental Leave

Additional Leave

Wellbeing Programs

AGL Shares

Job summary

AGL is seeking an experienced Solution Architect to shape the architecture roadmap for Customer Markets, with a strong focus on Salesforce and customer engagement technologies. You will lead end-to-end design and governance, partnering with business and technology stakeholders to deliver secure, scalable solutions that align with enterprise standards.

The role requires guiding delivery teams, driving architectural consensus, and leveraging AI capabilities and modern engineering practices to

Qualifications

• Extensive experience designing and delivering Salesforce-based solutions in large enterprise environments.
• Deep expertise across Salesforce architecture, integration patterns, security, deployment strategies, and best practices.
• Knowledge of multiple Salesforce Clouds (Sales, Service, Industry, Experience, Marketing, Data Cloud).

Responsibilities

• Define and govern end-to-end solution architectures across Customer Markets initiatives.
• Shape the architecture strategy and roadmap for Salesforce and customer platforms.
• Provide architectural leadership across application, integration, information, cloud, cybersecurity, and data migration domains.
• Collaborate with business stakeholders to evaluate options, costs, risks, and design trade-offs.
• Lead architecture governance activities and ensure alignment with enterprise standards and future-state strategies.
• Guide delivery teams through solution implementation and complex transformation programs.
• Drive innovation through PoCs, emerging technologies, AI capabilities, and accelerators.
• Architect secure, scalable, customer-centric solutions that improve experiences and operational efficiency.

Skills

Salesforce design

Platform integration

Stakeholder management

Security governance

Cloud knowledge

Education

Salesforce Architecture Certification

Tools

Salesforce

AWS

Job description

AGL is seeking an experienced Solution Architect to shape the architecture roadmap for Customer Markets, with a strong focus on Salesforce and customer engagement technologies. You will lead end-to-end design and governance, partnering with business and technology stakeholders to deliver secure, scalable solutions that align with enterprise standards.

The role requires guiding delivery teams, driving architectural consensus, and leveraging AI capabilities and modern engineering practices to