Lead Maintenance Works Coordinator (Planning and Scheduling)

Connect Sydney; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Service Stream is seeking a Lead Maintenance Works Coordinator (Planning and Scheduling) in Brisbane, QLD. This permanent, full-time role focuses on planning, scheduling, coordination, and performance across the program to ensure safe, efficient delivery aligned with contractual/KPI requirements.

You will lead a team, drive schedule compliance, and optimise planning through proactive approaches and data-driven decisions, reporting to the Asset and Optimisation Manager.

Qualifications

• Must have strong planning and scheduling experience.
• Experience in coordinating multiple teams to hit KPI targets.
• Proactive and detail-oriented with good communication across stakeholders.

Responsibilities

• Lead and manage Works Coordinators to deliver against schedule, delivery, and efficiency KPIs.
• Establish performance expectations, monitor team outputs, and escalate delivery risks.
• Govern planning and scheduling activities ensuring high schedule compliance and forward planning.
• Monitor performance against on‑time completion, SLA compliance, and backlog targets.
• Resolve constraints impacting delivery.
• Drive improvements in planning efficiency and standardisation using data.

Skills

Planning

Scheduling

People management

Cross-team coordination

Communication

Continuous improvement

Tools

Click planning system

Ellipse asset management

Job description

Primary Location QLD - Fortitude Valley Job Description Summary

An exciting opportunity has arisen for a Lead Maintenance Works Coordinator (Planning and Scheduling) to join Service Stream undertaking the UU MECS contract

Nature of position: Permanent, Full Time Location: Brisbane, QLD Reporting Line: Asset and Optimisation Manager

About the Role

Service Stream’s Utilities division is seeking a proactive and detail-oriented Lead Maintenance Works Coordinator. The Lead Maintenance Works Coordinator is accountable for the planning, scheduling, coordination, and performance of maintenance delivery across the program. The role ensures works are executed safely, efficiently, and in line with contractual and KPI requirements. The role holds direct accountability for achieving schedule compliance, on-time delivery, and planning efficiency outcomes.

Key Responsibilities

• Lead and manage Works Coordinators to deliver against schedule, delivery, and efficiency KPIs.
• Establish performance expectations, monitor team outputs, and act as escalation point for delivery risks.
• Govern planning and scheduling activities ensuring high schedule compliance, forward planning, and optimisation through bundling and sequencing.
• Monitor performance against on-time completion, SLA compliance, and backlog targets.
• Resolve constraints impacting delivery.
• Drive improvements in planning efficiency, productivity, and standardisation using performance data.

About You

• You’re a natural planner who thrives in fast-paced environments, with a passion for keeping work organised, on track, and running efficiently:
• Experience in a people management position
• Proven experience in planning, scheduling, or coordination roles (2+ years) or 5+ years in related maintenance/operations roles
• Strong experience with job scheduling systems (e.g. Click or similar)
• Familiarity with asset management systems (e.g. Ellipse or similar)
• Demonstrated ability to manage competing priorities and optimise schedules under pressure
• A proactive mindset focused on continuous improvement, efficiency, and collaboration
• Strong communication skills, with the ability to coordinate across teams and stakeholders

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities. Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia’s essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.