Maintenance Performance Specialist

Connect Sydney; Brisbane; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Retail discounts

Career development

Paid leave options

Diversity culture

Job summary

Service Stream is seeking a Maintenance Performance Specialist to support the UU MECS contract across South East Queensland, focusing on maintenance planning, optimization and asset management. The role contributes to reliable, compliant and efficient operations for critical water and wastewater infrastructure.

You will lead optimisation initiatives, engage cross-functional teams, and drive improvements in TCOM planning, budgeting and performance reporting within a long-term partnership.

Qualifications

• 3–5 years' experience in delivery and optimisation of Water Infrastructure Maintenance Programs.
• Delivery of construction or maintenance activities in water and wastewater treatment and networks assets (advantageous).
• Trade certificate in electrical/mechanical or Engineering/Construction-type degree preferable.

Responsibilities

• Lead maintenance optimisation initiatives across the contract to improve asset performance, reliability, compliance, and operational efficiency.
• Collaborate with planners, schedulers, analysts, operational leaders and commercial stakeholders to ensure maintenance programs meet objectives.
• Analyse maintenance, operational and financial data to identify trends, risks, opportunities and recommendations.
• Coordinate development, review and improvement of the annual Total Cost of Maintenance (TCOM) program and forecasts.
• Develop and improve reporting frameworks, dashboards, KPIs and performance measures for informed decision-making.

Skills

Maintenance planning

Optimization

Asset management

Microsoft Office

Microsoft Projects

Education

Electrical/mechanical trade certificate

Engineering/Construction degree

Tools

Microsoft Office

Microsoft Projects

Job description

Primary Location QLD - Fortitude Valley

Job Description Summary We are on the lookout for a proactive Maintenance Performance Specialist to assist across our Urban Utilities contract .

About the Role

About the Project Service Stream is proudly delivering the Urban Utilities Mechanical, Electrical and Control Systems (UU MECS) contract across South East Queensland. This long-term partnership sees Service Stream responsible for maintaining critical water and wastewater infrastructure that supports more than 1.6 million customers across the region. The contract includes maintenance services across a broad network of assets, including reservoirs, water booster stations, pump stations and wastewater treatment facilities. When you join the UU MECS team, you'll be joining a growing workforce responsible for maintaining some of South East Queensland's most critical water and wastewater infrastructure.

About the Opportunity

The Maintenance Performance Specialist supports the Asset & Optimisation Manager by providing technical leadership and direction across maintenance planning, optimisation, and asset management activities. The role is responsible for optimising annual maintenance programs, identifying cost improvement opportunities, and ensuring maintenance activities deliver reliability, compliance, and operational efficiency outcomes while supporting the achievement of annual Total Cost of Maintenance (TCOM) objectives.

Key Responsibilities

• Lead maintenance optimisation initiatives across the contract to improve asset performance, reliability, compliance, and operational efficiency.
• Work collaboratively with planners, schedulers, analysts, operational leaders, and commercial stakeholders to ensure maintenance programs achieve contractual and business objectives.
• Analyse maintenance, operational, and financial performance data to identify trends, risks, opportunities, and recommendations for improvement.
• Coordinate the development, review, and continuous improvement of the annual Total Cost of Maintenance (TCOM) program, forecasts, and associated planning activities.
• Develop, maintain, and continuously improve reporting frameworks, dashboards, KPIs, and performance measures to support informed decision-making.
• Ensure maintenance, performance, and financial reporting is accurate, timely, and tailored to stakeholder requirements.
• Identify, evaluate, and implement cost improvement and efficiency initiatives while maintaining safety, compliance, and service delivery outcomes.
• Support budget development, forecasting, resource planning, and the measurement and reporting of optimisation benefits and realised savings.
• Maintain improvement registers, governance documentation, and action tracking associated with optimisation initiatives and continuous improvement activities.
• Build and maintain effective relationships with internal and external stakeholders to support successful delivery of contract objectives and business outcomes.
• Support risk identification, mitigation, and compliance activities to ensure maintenance programs meet contractual, regulatory, and organisational requirements.
• Promote and lead a culture of continuous improvement, safety, quality, and operational excellence across all maintenance optimisation activities.

About you:

• 3-5 years' experience in the delivery and optimisation of Water Infrastructure (or similar) Maintenance Programs.
• Delivery of construction or maintenance activities in both water and wastewater treatment and networks assets (advantageous).
• A trade certificate in electrical/mechanical OR Engineering/Construction-type Degree (Preferable).
• Construction induction white card & Unrestricted Drivers license.
• Intermediate skill-level with Microsoft Office suites - Microsoft Projects highly advantageous.

Benefits of working for Us:

Service Stream is an equal opportunity ASX-listed organisation that develops and operates Australia's essential service networks across telecommunications, utilities, transport, defence and social infrastructure. Our work supports and connects communities across the nation.

Other things you'll love:

• Growth - Career development and internal mobility opportunities across our diverse business.
• Discounts - Access to hundreds of retail and service discounts including Woolworths, JB Hi-Fi, Airbnb and Bupa.
• Paid leave - Parental, cultural, community service, study, corporate volunteering and purchased leave options.
• Culture - A workplace that values diversity, inclusion and celebrates excellence.

About Us

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities, transport industries. We specialise in the design, construction and maintenance of new and existing networks and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients and communities. Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities.

Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.

Department GBIS

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.