Lead Field Service Supervisor – Mechanical Engines

Cummins Asia Pacific; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Cummins Asia Pacific in Adelaide is seeking a talented Supervisor – Field Service (Mechanical) to lead a team of field service technicians and oversee repairs and servicing of Cummins engines across automotive, industrial, marine, and power generation applications.

You will plan field service events, mentor technicians, ensure safety, maintain quality and customer relationships, and drive continuous improvement on the site.

Qualifications

• Proven supervisory/leadership experience with a strong technical background – ideally within heavy diesel.
• Significant experience in a workshop environment with strong leadership and people management skills.
• Heavy Vehicle qualification – preferred.
• Motivated towards developing a high performing and professional team and their commitment to safety and providing exceptional customer service.

Responsibilities

• Efficiently manage the day to day running of field service work
• Plan, schedule and allocate all field service repair events for the branch
• Lead, mentor, and coach field service technicians – remotely supervise repairs and sign off on Technician’s work – track and measure technician productivity and performance
• Building and maintaining relationships with customers and suppliers
• Provide technical support to the staff
• Maintain a safe workplace in accordance with OH&S requirements. Conduct quality checks. Identify opportunities for continuous improvement initiatives
• Maintain a high level of housekeeping, workflow, and traffic management in the site

Skills

Leadership

Team mentoring

Heavy diesel experience

Field service supervision

Education

Heavy Vehicle qualification

Job description

Cummins Asia Pacific in Adelaide is seeking a talented Supervisor – Field Service (Mechanical) to lead a team of field service technicians and oversee repairs and servicing of Cummins engines across automotive, industrial, marine, and power generation applications.

You will plan field service events, mentor technicians, ensure safety, maintain quality and customer relationships, and drive continuous improvement on the site.