Lead F&B Supervisor — Dual-Venue Luxury Bar & Poolside

Accorhotel; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Sofitel Sydney Darling Harbour is seeking a Food & Beverage Supervisor to lead service across Esprit Noir and Le Rivage, ensuring a premium guest experience.

You will direct the F&B team on the floor, coordinating service flow and stock management while delivering the Sofitel Heartist standard in a luxury setting on Sydney’s waterfront.

Join a hands‑on leadership team, manage guest feedback with poise, and drive revenue through excellent service and product knowledge.

Qualifications

• Proven experience in a Food & Beverage supervisory or senior operational role.
• Strong knowledge of bar and restaurant operations and guest experience.
• Passion for food, cocktails, wine, champagne and premium beverage service.

Responsibilities

• Lead, coach and motivate the Food & Beverage team to deliver Sofitel Heartist service.
• Oversee day‑to‑day service across Esprit Noir and Le Rivage with high standards of presentation.
• Coordinate service flow, team deployment and operational needs for smooth service.
• Engage with guests to anticipate needs and create personalised experiences.
• Manage guest feedback and service recovery with ownership from start to finish.
• Maintain knowledge of offerings and support upselling to drive revenue.
• Assist with stock management, ordering, stocktakes and wastage reduction.
• Collaborate with Kitchen, Bar and hotel teams to ensure seamless communication.

Skills

F&B supervisory

Team leadership

Guest service

Communication skills

Premium beverage knowledge

Education

RSA certificate

Job description

Sofitel Sydney Darling Harbour is seeking a Food & Beverage Supervisor to lead service across Esprit Noir and Le Rivage, ensuring a premium guest experience.

You will direct the F&B team on the floor, coordinating service flow and stock management while delivering the Sofitel Heartist standard in a luxury setting on Sydney’s waterfront.

Join a hands‑on leadership team, manage guest feedback with poise, and drive revenue through excellent service and product knowledge.