F&B Supervisor: Esprit Noir & Le Rivage

Sofitel; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Sofitel is seeking an experienced Food & Beverage Supervisor to lead service across Esprit Noir and Le Rivage. You’ll be a hands-on leader, guiding the team, coordinating flow and ensuring memorable guest experiences in two distinct Sofitel venues.

You’ll bring strong leadership, excellent communication, a passion for premium beverage service and the ability to manage stock, POS operations and guest feedback. A current RSA and full Australian working rights are required.

Qualifications

• Proven experience in a Food & Beverage supervisory or senior operational role.
• RSA certification and Australian working rights are required.
• Ability to lead on the floor and develop a high-performing team.

Responsibilities

• Lead, coach and motivate the Food & Beverage team across two venues.
• Oversee day-to-day service and maintain high standards of presentation and guest experience.
• Coordinate service flow, team deployment and operational requirements.
• Engage with guests to anticipate needs and create personalised experiences.
• Manage guest feedback, requests and service recovery to resolution.
• Maintain knowledge of beverage offerings and support upselling opportunities.
• Assist with stock management, ordering and minimising wastage.
• Support revenue generation through effective service and upselling.
• Ensure accurate POS operations and end-of-shift reconciliation.
• Provide onboarding, training and on-floor guidance to team members.
• Collaborate with Kitchen, Bar and hotel teams for seamless service delivery.
• Uphold safety and responsible service of alcohol standards.
• Lead by example during busy periods with calm, organised leadership.

Skills

Leadership

Guest service

Communication

Team management

Job description

Sofitel is seeking an experienced Food & Beverage Supervisor to lead service across Esprit Noir and Le Rivage. You’ll be a hands-on leader, guiding the team, coordinating flow and ensuring memorable guest experiences in two distinct Sofitel venues.

You’ll bring strong leadership, excellent communication, a passion for premium beverage service and the ability to manage stock, POS operations and guest feedback. A current RSA and full Australian working rights are required.