Lead Duty Manager — Flexible Hours & Training (Aquatics)

Northern Grampians Shire Council; St Arnaud; On-site; AUD 48,000 - 68,000; Part time

Benefits offered by this job

Flexible hours

Training & development

Supportive team environment

Salary packaging

Paid leave options

Employee Assistance Program

Regional lifestyle

Job summary

Northern Grampians Shire Council is hiring a Duty Manager (Casual) for our aquatic facilities in St Arnaud. Lead daily operations, ensure safety, and deliver excellent customer service in a dynamic, community-focused setting.

You will oversee shift operations, supervise users, conduct safety checks and support Learn to Swim programs and events. Join a supportive team with flexible hours and growth opportunities.

Qualifications

• Lifeguard qualification is required.
• Level 2 First Aid and ARC-recognised CPR are mandatory.
• Pool Operator Certificate (or equivalent) is required.
• Strong knowledge of water safety, emergency response and aquatic supervision is essential.
• Excellent communication and customer service skills are required.

Responsibilities

• Take responsibility for the facility during your shift, managing operations and incidents.
• Supervise patrons and groups to maintain water safety and compliance.
• Lead by example in delivering exceptional customer service.
• Conduct safety inspections and monitor attractions and equipment.
• Maintain cleanliness and hygiene of the facility.
• Record accidents, incidents and customer feedback.
• Process admissions and kiosk sales, including cash handling.

Skills

Lifeguard

First Aid Level 2

CPR (ARC)

Pool Operator Cert

Water safety knowledge

Emergency response

Customer service

Job description

Northern Grampians Shire Council is hiring a Duty Manager (Casual) for our aquatic facilities in St Arnaud. Lead daily operations, ensure safety, and deliver excellent customer service in a dynamic, community-focused setting.

You will oversee shift operations, supervise users, conduct safety checks and support Learn to Swim programs and events. Join a supportive team with flexible hours and growth opportunities.