Lead Case Manager – Criminal Injuries Compensation

Department of Justice; Perth; On-site; AUD 80,000 - 100,000; Full time

Job summary

Department of Justice in Western Australia is seeking a Senior Case Manager to examine and process more complex applications for criminal injuries compensation, providing leadership and support to a team of Case Managers, allocating caseloads and advising on complex issues.

You will quality assure the team’s work and identify and manage training needs to ensure high standards and consistent outcomes.

Qualifications

• Communicates and Influences Effectively – craft messages clearly and succinctly, orally and in writing.
• Ability to provide leadership and guidance on complex issues.

Responsibilities

• The Senior Case Manager examines and processes more complex applications for criminal injuries compensation, provides leadership and support to a team of Case Managers, allocates caseloads, provides advice on complex issues, quality assuring the work of the team, and identifying and managing training needs.

Job description

Department of Justice in Western Australia is seeking a Senior Case Manager to examine and process more complex applications for criminal injuries compensation, providing leadership and support to a team of Case Managers, allocating caseloads and advising on complex issues.

You will quality assure the team’s work and identify and manage training needs to ensure high standards and consistent outcomes.