Lead Business Analyst/ Sn Business Analyst

Experis Australia; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Experis Australia Pty Ltd. seeks a Lead Business Analyst to drive a major enterprise transformation. The role requires proven leadership in business analysis, with deep industry expertise to deliver results across complex stakeholders.

The ideal candidate will lead large-scale transformation programs, guide cross-functional teams, and ensure successful adoption of new processes and systems. Aboriginal and Torres Strait Islander people are encouraged to apply.

Qualifications

• Experience leading business analysis on large-scale transformation programs.
• Strong utilities sector background, especially energy operations.
• Involvement in billing platform transformations or CIS implementations.
• Proven experience in readiness, transition planning, and change adoption.
• Expertise in process mapping and stakeholder engagement.
• Ability to collaborate across business units and suppliers.

Responsibilities

• Lead enterprise transformation initiatives and drive outcomes.
• Guide analysis teams and influence stakeholders.
• Oversee business readiness and transition planning.
• Facilitate workshops across departments and partners.
• Apply AI-driven tools to improve delivery efficiency.

Skills

Leadership

Stakeholder management

Workshop facilitation

Process mapping

Transformation programs

Energy industry knowledge

Tools

AI tools

Job description

Our client is seeking an experienced Lead Business Analyst to play a key role in a major enterprise transformation initiative. The successful candidate will bring proven leadership in business analysis, coupled with deep industry expertise and the ability to drive outcomes across complex stakeholder environments.

Key Requirements:

• Extensive experience leading business analysis activities across large-scale, complex transformation programs, with the ability to guide teams and influence strategic outcomes.
• Strong background within the utilities sector, ideally with significant exposure to electricity distribution, retail, or broader energy industry operations.
• Demonstrated involvement in billing platform transformations, Customer Information System (CIS) implementations, or other large-scale customer and revenue management initiatives.
• Proven track record supporting business readiness, operational transition planning, change implementation, and successful adoption of new processes and systems.
• Highly developed process mapping and analysis capabilities, complemented by exceptional stakeholder management and workshop facilitation skills.
• Experience collaborating effectively across business units, technology teams, third-party vendors, and systems integration partners to deliver transformation outcomes.
• Practical application of AI-driven tools, automation solutions, or intelligent process improvements to enhance analysis, delivery efficiency, and business transformation success.

This is an excellent opportunity for a seasoned Business Analyst to lead critical transformation initiatives and contribute to the delivery of strategic business outcomes within a dynamic and fast-paced environment.

Aboriginal and Torres Strait Islander people are encouraged to apply.