Lead Business Analyst

Experis Australia; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Experis Pty Ltd in Melbourne is seeking an experienced Lead Business Analyst to drive a major enterprise transformation. You will provide leadership in business analysis, guide teams, and influence stakeholders across utilities, energy, and customer systems.

You will apply process mapping, workshop facilitation, and AI/automation techniques to improve delivery and change readiness. Collaboration with business units, technology partners, and vendors will be essential to deliver outcomes in a

Qualifications

• Extensive experience leading business analysis across large transformation programs.
• Strong change management and stakeholder engagement skills.
• Proven ability to influence decisions and drive outcomes across functions.

Responsibilities

• Lead business analysis activities across enterprise transformation programs.
• Collaborate with business units, technology teams, and vendors to deliver outcomes.
• Drive readiness planning and adoption of new processes and systems.

Skills

Leadership

Stakeholder management

Transformation programs

Workshop facilitation

Process mapping

Job description

Our client is seeking an experienced Lead Business Analyst to play a key role in a major enterprise transformation initiative. The successful candidate will bring proven leadership in business analysis, coupled with deep industry expertise and the ability to drive outcomes across complex stakeholder environments.

Key Requirements:

• Extensive experience leading business analysis activities across large-scale, complex transformation programs, with the ability to guide teams and influence strategic outcomes.
• Strong background within the utilities sector, ideally with significant exposure to electricity distribution, retail, or broader energy industry operations.
• Demonstrated involvement in billing platform transformations, Customer Information System (CIS) implementations, or other large-scale customer and revenue management initiatives.
• Proven track record supporting business readiness, operational transition planning, change implementation, and successful adoption of new processes and systems.
• Highly developed process mapping and analysis capabilities, complemented by exceptional stakeholder management and workshop facilitation skills.
• Experience collaborating effectively across business units, technology teams, third-party vendors, and systems integration partners to deliver transformation outcomes.
• Practical application of AI-driven tools, automation solutions, or intelligent process improvements to enhance analysis, delivery efficiency, and business transformation success.

This is an excellent opportunity for a seasoned Business Analyst to lead critical transformation initiatives and contribute to the delivery of strategic business outcomes within a dynamic and fast-paced environment.

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856