Lead Business Analyst - Program

University of New South Wales; Penrith City Council; On-site; AUD 120,000 - 150,000; Full time

Job summary

UNSW is seeking a Lead Business Analyst to lead business analysis and functional design for the BOS program across Finance, HR and Procurement. You will assess current-state processes and systems to design streamlined, future-state solutions.

You will partner with architects, IT stakeholders, ERP vendors and external consultants to ensure end-to-end solution integrity, manage interdependencies and governance.

Qualifications

• Tertiary qualification in IT, Business, Commerce, or equivalent senior experience.
• 8+ years leading BA and functional design in large-scale transformations.
• Experience across Finance, HR and Procurement domains.
• Strong planning and governance across Waterfall and Agile/Hybrid lifecycles.
• Vendor and consulting partner management experience.
• Exceptional stakeholder facilitation and communication.

Responsibilities

• Establish and execute the BA framework with standards and quality gates across the BOS program.
• Lead discovery to analyse current-state processes, controls, data, and systems across Finance, HR, and Procurement.
• Develop future-state process designs and functional solution options aligned with BOS objectives.
• Define and manage the BA work plan, milestones, dependencies, and deliverables with the program roadmap.
• Maintain end-to-end requirement traceability from business objectives to design, testing and readiness.
• Partner with ERP vendor and external consultants to shape and validate functional designs.
• Plan and facilitate workshops to drive requirements and secure alignment.
• Identify and manage design risks while supporting governance and decision-making.

Skills

BA leadership

Business analysis

Process improvement

Stakeholder facilitation

Waterfall/Agile

Vendor management

Education

Tertiary IT/Business/Commerce

Tools

BPMN

ERP systems

Job description

At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional and...

• Employment Type: Full Time, Fixed Term, 2-year opportunity
• Remuneration: Competitive Total Remuneration Package
• Location: Kensington with transition to newly renovated office at our Randwick campus, anticipated for October 2026

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

About the Role

The Lead Business Analyst leads business analysis and functional design for the Business Optimisation Strategy (BOS) program across Finance, HR, and Procurement. The role evaluates current-state processes and systems to define streamlined, fit-for-purpose future-state solutions and designs.

By partnering with architects, stream leads, IT stakeholders, ERP vendors, and external consultants, the role ensures end-to-end solution integrity and delivery readiness. It plans BA activity, maintains high artifact quality, manages interdependencies, and provides decision support to strengthen program governance.

Reporting to the Senior PMO Lead, the role carries no direct reports.

Responsibilities

• Establish and execute the BA framework, including standards, modeling conventions, and quality gates across the BOS program.
• Lead discovery to analyse current-state processes, controls, data, and systems across Finance, HR, and Procurement.
• Develop future-state process designs and functional solution options aligned with BOS program objectives.
• Define and manage the BA work plan, aligning milestones, dependencies, and deliverables with the broader program roadmap.
• Maintain end-to-end requirement traceability from business objectives through to technical design, configuration, testing, and operational readiness.
• Partner with the ERP vendor and external consultants to shape, review, and validate functional designs for completeness and feasibility.
• Plan and facilitate workshops with key business and IT stakeholders to drive requirements, resolve gaps, and secure alignment.
• Identify and manage design risks and operational impacts while supporting program governance through transparent decision-making.

About You

• Tertiary qualification in IT, Business, Commerce, or equivalent senior experience in large-scale transformation environments.
• 8+ years leading business analysis and functional design across complex enterprise platforms, spanning Finance, HR, and Procurement domains.
• Expertise in process improvement and standardisation, using contemporary modelling techniques (BPMN, user stories, data models, functional specifications).
• Strong planning and delivery management skills across Waterfall and Agile/Hybrid lifecycles, including dependency management and governance alignment.
• Proven track record of managing vendor and consulting partners, ensuring quality deliverable reviews, and resolving design gaps.
• Exceptional stakeholder facilitation, communication, and influence skills, combined with a commitment to organisational values, policies, and guidelines.

For further information on the role & responsibilities, please refer to the Position Description.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Additional 3 days leave during December festive period.
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.