Lead AI Experience Designer for AI‑First UX

Department of Education & Training, Victoria; Melbourne; Hybrid; AUD 110,000 - 165,000; Full time

Benefits offered by this job

Hybrid workplace

Home office setup stipend

Corporate discounts

Wellbeing programs

Learning & development opportunities

Job summary

MYOB is reimagining the next generation of AI-powered experiences. We seek a Principal AI Experience Designer to shape how customers see, feel, and trust AI inside our products.

You will define and execute the AI experience strategy with other Design Leaders to build intelligent, human, and cohesive experiences across UX, UI and service patterns. You’ll connect brand, product, data and design systems to bring AI to life in useful, ethical, and distinctly MYOB ways, guiding complex projects and

Qualifications

• Strong UX/UI/product design background with leadership on cross-functional projects.
• Proven record designing AI-powered or interactive products.
• Experience guiding design systems and scalable components.
• Ability to connect customer insight, data and design to business outcomes.

Responsibilities

• Drive the customer experience vision with Design, Research, Product, Engineering and Brand.
• Define the vision for MYOB’s AI-first experience.
• Lead strategic, complex design projects exploring new interfaces and workflows.
• Elevate craft excellence and design thinking across teams.
• Raise the profile of MYOB as an innovation-led organisation.
• Coach teams on creating exceptional AI-first design experiences.

Skills

UX Design

AI-first

Cross-functional

Design Systems

Strategy

Storytelling

Ambiguity handling

Conversational AI

Tools

Figma

Framer

V0

Diagram

Job description

MYOB is reimagining the next generation of AI-powered experiences. We seek a Principal AI Experience Designer to shape how customers see, feel, and trust AI inside our products.

You will define and execute the AI experience strategy with other Design Leaders to build intelligent, human, and cohesive experiences across UX, UI and service patterns. You’ll connect brand, product, data and design systems to bring AI to life in useful, ethical, and distinctly MYOB ways, guiding complex projects and