Ld Tech Field Eng

Unisys; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Unisys in Canberra is seeking a Field Engineer to service large, complex clients across the product range. You will perform server and storage break-fix and VIP deskside support as needed.

The role requires a High School Diploma or GED, may require technical certification or an Associate Degree, and generally 4–6 years of experience. You will use advanced tools and troubleshooting to resolve issues escalated by clients or teammates, and you will test and certify mainframes, servers and related

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4–6 years’ experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field Engineer responsibilities

Server/storage break-fix

Hardware/Software/OS troubleshooting

VIP deskside support

Mainframe/server testing

Education

High School Diploma or GED

Associate Degree

Technical certification

Job description

You will be successful in this role if you have:

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 4-6 years’ experience in area of responsibility

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

What success looks like in this role:

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at ***************@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.