Last Mile Hub Senior Coordinator (Third settlement)

Bosta; Tilpa; On-site; AUD 45,000 - 65,000; Full time

Job summary

Bosta in Egypt, a fast-growing overnight delivery provider, seeks a hub operations assistant to manage daily pickups, dispatch and KPI tracking, ensuring on-time performance and consistent service quality across all routes.

Responsibilities include verifying tracking numbers on flyers, updating the receiving sheet, coordinating with couriers and sorting facilities, handling CODs and refunds, and sending routine handover emails with transfer details.

Qualifications

• 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.
• Only graduates are eligible for this role.

Responsibilities

• Receive new pickups and verify tracking numbers on flyers.
• Manage day-to-day dispatch and sort shipments by delivery addresses.
• Record CODs and refunds on the system and routes.
• Coordinate with couriers and sorting facilities to ensure timely deliveries.

Skills

Logistics experience

E-commerce knowledge

Education

Graduates only

Job description

About Bosta

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

About The Role

Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.

Job Code

Inc2026DELI-199

Job Responsibilities

• 1. Receive the new pickups closed in bosta flyers


• 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.


• 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet


• 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses


• 5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App


• 6. Receive the undelivered shipments on the system and the productivity sheet as well


• 7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod


• 8. Get hard copies of returned shipments signed by the business


• 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis


• 10. Make a verification call on the undelivered shipments or “Canceled” shipments on a daily basis


• 11. Cancel the refused shipments on the system.


• 12. Transfer the canceled orders after exceeding holding period at the hub “24 hours” to sorting facility team through” Transfer to Hub”


• 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments


• 14. Performs related duties as required

Job Qualifications

• 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry


• Only graduates are eligible for this role

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.