Language Services Booking Coordinator

Alfred Health; City of Melbourne; On-site; AUD 32,000 - 52,000; Part time

Benefits offered by this job

Salary packaging & novated leasing

Fitness Passport membership

ProSport pre-tax memberships

Childcare services

Job summary

Alfred Health’s Language Services Department is inviting applications for a Booking Clerk role to coordinate interpreter requests through a centralized booking system across The Alfred, Sandringham and Caulfield Hospitals and satellite services. You will help ensure coverage for clinical programs while working in a collaborative multicultural environment.

The role emphasizes administrative duties, customer service and confidentiality, with training and development opportunities in a supportive

Qualifications

• Administrative and reception experience in a customer service environment.
• Strong interpersonal and communication skills.
• Proficient in MS Office.
• Ability to work in a multicultural environment.
• Commitment to privacy and confidentiality.

Responsibilities

• Coordinate service delivery via the centralised booking system for interpreter requests.
• Ensure optimal coverage across Alfred Health clinical programs (The Alfred, Sandringham and Caulfield Hospitals, satellite services and home-based care).
• Provide high-standard customer service and maintain accurate records.

Skills

Admin experience

Reception skills

Interpersonal skills

MS Office

Confidentiality

Time management

Communication skills

Initiative

Tools

MS Office

Job description

Alfred Health’s Language Services Department is inviting applications for a Booking Clerk role to coordinate interpreter requests through a centralized booking system across The Alfred, Sandringham and Caulfield Hospitals and satellite services. You will help ensure coverage for clinical programs while working in a collaborative multicultural environment.

The role emphasizes administrative duties, customer service and confidentiality, with training and development opportunities in a supportive