Laboratory Services Coordinator & LIMS Champion

Bayside Group; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Bayside Group is seeking a Laboratory Services Administration Officer to support the Laboratory Services area in a government laboratory. The role combines laboratory administration, client service, LIMS management, sample registration, and stakeholder coordination within an analytical laboratory environment.

Reporting to the Laboratory Services Manager, you will provide administrative support, train staff, review SOPs, and help ensure accuracy, service delivery and risk management across

Qualifications

• Diploma (or higher) in a Science-related discipline.
• Minimum 2 years' experience in an analytical laboratory environment.
• Strong experience using a Laboratory Information Management System (LIMS), with Sample Manager for Windows desirable.
• Attention to detail and data accuracy.
• Organisational and prioritisation skills.
• Professional written and verbal communication.
• Client service and stakeholder management experience.
• Ability to work autonomously and exercise sound judgement.

Responsibilities

• Coordinate accurate and timely client sample registrations in LIMS.
• Manage administrative functions including new client setup and accounts.
• Liaise with stakeholders on testing requirements and updates.
• Review outsourced laboratory results for accuracy and follow-up.
• Maintain LIMS data, client records, codes and quotations.
• Contribute to quality systems by reviewing SOPs and work instructions.
• Identify process improvements to enhance efficiency.
• Provide training and support to junior staff.

Skills

Attention to detail

Organisation skills

Communication skills

Client service

Autonomous work

Education

Diploma in Science-related discipline

Tools

LIMS (Sample Manager for Windows)

Job description

Bayside Group is seeking a Laboratory Services Administration Officer to support the Laboratory Services area in a government laboratory. The role combines laboratory administration, client service, LIMS management, sample registration, and stakeholder coordination within an analytical laboratory environment.

Reporting to the Laboratory Services Manager, you will provide administrative support, train staff, review SOPs, and help ensure accuracy, service delivery and risk management across