Laboratory Services Coordinator (Contract) | Client & LIMS Support

Evolve Scientific; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Evolve Scientific is seeking an Laboratory Services Administration Officer to join a Federal Government analytical testing team in Sydney. This initial 12‑month contract role involves coordinating sample submissions, handling client enquiries, and working with internal and external laboratories to resolve service issues.

The position requires a science-related diploma or higher and at least two years’ analytical lab experience, with LIMS (SampleManager) proficiency preferred.

Qualifications

• Diploma or higher qualification in a science-related field required.
• Minimum two years’ experience in an analytical laboratory.
• Experience with LIMS; SampleManager for Windows preferred.
• Strong client service and clear written/verbal communication.
• Australian citizenship and Baseline security clearance pre-engagement.

Responsibilities

• Register client sample submissions in SampleManager LIMS and support sample logistics.
• Respond to client enquiries and provide updates on testing progress.
• Coordinate with laboratory teams to resolve issues and review outsourced results.
• Set up new clients, manage cash-on-delivery and suspended accounts, and maintain LIMS records.
• Review procedures and work instructions, identify risks and suggest practical improvements.
• Train and mentor new staff and represent Laboratory Services at relevant meetings.

Skills

Client service

Written & verbal communication

Workload management

Attention to detail

Collaboration & adaptability

Education

Science-related diploma or higher

Tools

SampleManager LIMS

SampleManager for Windows

Job description

Evolve Scientific is seeking an Laboratory Services Administration Officer to join a Federal Government analytical testing team in Sydney. This initial 12‑month contract role involves coordinating sample submissions, handling client enquiries, and working with internal and external laboratories to resolve service issues.

The position requires a science-related diploma or higher and at least two years’ analytical lab experience, with LIMS (SampleManager) proficiency preferred.