KYC Analyst — AML/CTF & CDD (Hybrid)

Rabobank Gruppe; Sydney; Hybrid; AUD 70,000 - 98,000; Full time

Benefits offered by this job

Wellbeing leave

Education assistance

Parental leave

Bonus and extra leave

Insurance coverage

Rabo Workplace Giving

Job summary

Rabobank Australia is seeking a KYC Analyst – Business Support to efficiently perform KYC duties for Country Banking clients. The role involves handling risk assessments, maintaining CDD records, and collaborating with Compliance teams to ensure accurate AML/CTF adherence.

A minimum focus on customer service and strong communication is required. You will engage with frontline staff, manage multiple systems, and support end-to-end processes while contributing to a compliant, risk-aware banking

Qualifications

• Strong Customer Due Diligence experience in the financial industry (KYC & Financial Crime Operations).
• Understanding of AML/CTF legislation and related codes of practice.
• Minimum 1 year contact centre experience with excellent communication skills.
• Excellent written and verbal communication skills.
• Experience across multiple activities in a fast-paced, collaborative environment.
• Banking/Business or Corporate banking experience as an Analyst (Agribusiness exposure preferred).
• High level of accuracy and attention to detail.

Responsibilities

• Perform ongoing KYC assessment for Country Banking clients.
• Collaborate with Financial Crime Compliance Operations to ensure proper risk assessment handover.
• Outreach to Australia Country Banking clients for KYC requirements via calls and emails.
• Complete client maintenance for CDD records and updates.
• Support frontline staff in completing CDD requirements with training and coaching.
• Navigate multiple systems for CDD reviews and update SharePoint and reporting tools.

Skills

CDD experience

AML/CTF knowledge

Customer service

Communication skills

Interpersonal skills

Banking experience

Analyst experience

Job description

Rabobank Australia is seeking a KYC Analyst – Business Support to efficiently perform KYC duties for Country Banking clients. The role involves handling risk assessments, maintaining CDD records, and collaborating with Compliance teams to ensure accurate AML/CTF adherence.

A minimum focus on customer service and strong communication is required. You will engage with frontline staff, manage multiple systems, and support end-to-end processes while contributing to a compliant, risk-aware banking