Knowledge Management Consultant - Home Claims & Hiya

Auto-; North Lakes; On-site; AUD 90,000 - 130,000; Full time

Job summary

Auto- in North Lakes, Australia is seeking a Knowledge Management Consultant for Home Claims to maintain and enhance knowledge assets, workflows, and procedures within HIYA.

The successful candidate will collaborate with stakeholders, analyze data, and support change efforts to embed knowledge changes across the Home Claims function.

Responsibilities

• Maintain and enhance knowledge assets, workflows and procedures within HIYA.
• Collaborate with stakeholders, analyze data, and support change efforts to embed knowledge changes across the Home Claims function.
• Ensure accuracy, accessibility and ongoing improvement of the knowledge base; participate in governance and cross-team training.

Job description

Auto- in North Lakes, Australia is seeking a Knowledge Management Consultant for Home Claims to maintain and enhance knowledge assets, workflows, and procedures within HIYA. The role focuses on ensuring accuracy, accessibility, and ongoing improvement of the knowledge base.

The successful candidate will collaborate with stakeholders, analyze data, and support change efforts to embed knowledge changes across the Home Claims function.