Key Account Manager - Practitioner

Integria Healthcare; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Wellbeing program

Staff discounts

Birthday leave

Career growth

Purpose-led culture

Job summary

Integria Healthcare in Australia is seeking a results-driven Key Account Manager - Practitioner to deliver net revenue and profitability across Practitioner Key Accounts while leading a team of Territory Managers. You'll grow distribution, lead NPD objectives, acquire new customers and strengthen HCP partnerships through strategic account planning and coaching.

A commercially minded leader with 3–5 years field sales in healthcare and strong data/CRM skills will thrive in this role, with

Qualifications

• 3–5 years’ field sales experience in healthcare environments (HCP, OTC, practitioner, pharmacy).
• Proven ability to hit sales targets and influence customer advocacy and recommendations in regulated settings.
• Strong product knowledge linked to clear commercial outcomes.

Responsibilities

• Directly manage a defined portfolio of Practitioner Key Accounts to deliver net revenue and profitability targets.
• Drive advocacy, recommendation, repeat purchase and market share for Integria brands.
• Achieve distribution, core range and new product launch KPIs.
• Lead and develop a team of Territory Managers to hit revenue targets.
• Provide in-field coaching and performance feedback.
• Lead NPD and customer acquisition, conversion and retention objectives.
• Improve sales force effectiveness through coverage and call frequency.
• Foster a high-performing, collaborative sales culture that embraces change.

Skills

Field Sales

Healthcare Channel Experience

Account Planning

CRM Proficiency

Team Leadership

Education

Business/Health sciences background

Related discipline experience

Tools

CRM systems

Microsoft Office

Job description

Key Account Manager - Practitioner

Ready to Lead Key Practitioner Account Growth in Complementary Healthcare? At Integria, we’re growing and looking for talented, motivated people who want to grow with us. As a leader in complementary healthcare, we’re expanding our reach, strengthening practitioner partnerships and investing in the people who help bring our purpose to life. If you’re a commercially minded sales leader who enjoys building strategic practitioner relationships, coaching others and driving strong key account performance, we’d love to hear from you. We also have a range of opportunities across the business, so be sure to check out our other roles and discover where your career could take you.

About Us

Integria Healthcare brings together some of the most trusted names in complementary healthcare, including MediHerb, Eagle and Eagle Clinical, delivering evidence-based complementary medicines, education and practitioner support. Guided by our purpose to inspire people to live better lives naturally, we’re committed to supporting practitioners with trusted products, education and expertise that help improve patient outcomes.

About the Role

As Key Account Manager - Practitioner, you’ll be responsible for delivering net revenue, profitability, distribution and new product launch outcomes across a defined set of Practitioner Key Accounts, while leading, coaching and developing a team of field-based Territory Managers. You will drive commercial performance through direct management of strategically important Practitioner Key Accounts, increasing customer advocacy, recommendation, repeat purchase and market share for Integria brands. Through clear priorities, disciplined execution and in-field coaching, you’ll support the team to achieve net revenue and profitability targets, expand core range distribution, deliver NPD objectives, acquire new customers, improve conversion and strengthen retention.

What You’ll Do

• Directly manage a defined portfolio of Practitioner Key Accounts to deliver net revenue and profitability targets.
• Drive customer advocacy, recommendation, repeat purchase and market share for Integria brands within nominated key accounts.
• Achieve distribution, core range and new product launch KPIs within nominated accounts.
• Lead, coach and develop a team of field-based Territory Managers to deliver net revenue and profitability targets.
• Build sales capability through regular in-field coaching, mentoring and performance feedback.
• Lead the team to deliver NPD, core range distribution, new customer acquisition, conversion and retention objectives.
• Actively manage sales force effectiveness, ensuring customer coverage, effective call rates and appropriate call frequency.
• Foster an actively engaged, high-performing and collaborative sales team culture that embraces change and continuous improvement.

What You’ll Bring

• Minimum 3-5 years’ demonstrated experience in field sales within HCP, OTC, practitioner, pharmacy or related healthcare environments.
• Demonstrated ability to deliver sales targets and influence ranging, customer advocacy and HCP recommendation in a regulated environment.
• Ability to connect technical product knowledge to clear commercial outcomes.
• High level of emotional intelligence with the ability to flex communication, coaching and delivery styles.
• Experience managing strategic customer relationships and delivering sustainable commercial growth through targeted account planning and execution.
• Experience in team leadership is advantageous but not essential.
• Strong planning and performance management capability, with confidence using data, CRM systems and sales reporting tools to improve sales force effectiveness.
• High level of proficiency with CRM systems and the Microsoft suite of products.
• Qualifications in Business, Natural Medicines, Health Sciences or a related discipline are highly regarded, but not essential where equivalent experience is demonstrated.
• A current unrestricted driver’s licence and willingness to undertake reasonable, regular interstate travel for customer and team management requirements.

Why You’ll Love Working With Us

• MyWellbeing Program - supporting your mental, physical and emotional wellbeing.
• Staff Discounts - generous discounts across our health and wellness product range.
• Birthday Leave - enjoy your birthday off on us.
• Career Growth Opportunities - build your career in a growing organisation.
• Purpose-Led Culture - make a meaningful impact through complementary healthcare.

Ready to Join Us?

If you’re passionate about building strong practitioner partnerships, developing sales capability and delivering key account commercial results, we’d love to hear from you. Join us as we continue to grow and fulfil our purpose to inspire people to live better lives naturally.

Integria is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and experiences.