Key Account Manager

ARC - The Australian Reinforcing Company; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Tool of trade vehicle

Career development opportunities

Paid parental leave 20 weeks Primary +

Health cover at discounted rates

Employee discounts

Job summary

ARC - The Australian Reinforcing Company is seeking a dynamic Key Account Manager to drive new business in the residential and small commercial sectors from our Sydney-area base at Smeaton Grange. This permanent, full-time role offers an attractive remuneration package and a company vehicle, with scope for career progression within a large national organisation.

You will build and grow relationships with principal customers, manage key accounts, and work with a strong peer network to deliver

Qualifications

• Proven ability to win new business in residential and small commercial markets.
• Strong strategic mindset with the ability to grow key accounts.
• Passion for delivering excellent customer service and building client rapport.
• Excellent written and verbal communication skills across all levels.
• Comfortable working autonomously and also within a team environment.
• Experience managing multiple stakeholders and projects.
• Prior experience in the building and construction industry is highly regarded.

Responsibilities

• Win new business and expand the customer base in residential and small commercial markets.
• Manage and grow key accounts with strong relationship building and long-term partnerships.
• Collaborate with Area Manager and peers to drive efficiencies and innovation.
• Contribute to a high-performing sales culture and exceed targets.

Skills

Business development

Strategic thinking

Customer service

Written & verbal communication

Autonomy & teamwork

Stakeholder management

Construction industry experience

Job description

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Australian Reinforcing Company (ARC) business.

As Australia’s largest reo provider, ARC is expanding its market presence, and we’re looking for a dynamic and results-driven Key Account Manager, working out of Smeaton Grange to help take our business to the next level.

With a strong growth strategy, we are investing in our people, customers, and market reach. This newly created role is designed to expand our footprint in the residential and small commercial sectors and strengthen our position as an industry leader.

What you will be doing:

• Win new business and expand our customer base in the residential and small commercial markets.
• Manage and grow key accounts, ensuring strong relationships and long-term partnerships.
• Work collaboratively with the Area Manager and a strong peer network to drive efficiencies and innovation.
• Be a catalyst for change – contributing to a high-performing sales culture.

The main focus for this role is driving new business opportunities in order for the network to grow. You'll also be highly motivated and determined to succeed, with a solid work ethic that drives you to exceed targets and achieve success.

You will be rewarded with:

• A supportive, experienced team to help you succeed in a competitive market
• Permanent, full-time position with long-term job security
• Attractive remuneration package and tool of trade vehicle
• Career development and progression opportunities within a large national organisation

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

What you will bring:

• Excellent business development skills
• Innovative and strategic business acumen
• A passion for customer service and building rapport with clients
• Excellent written and verbal communication skills
• Confident working autonomously and within a team
• Well versed in stakeholder management
• Prior experience in the building and construction industry will be highly regarded

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
• Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About us

The Australian Reinforcing Company (ARC) is Australia’s local reinforcing partner. With more than 100 years behind us and the country’s largest branch network, we deliver reinforcing where it’s needed, backed by people who know their communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.