Key Account Manager

SilverChef; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Top 40 Inspiring Workplaces

Personal and professional development

Career development opportunities

B Corp certification

Job summary

SilverChef is seeking a results-driven Key Account Manager in Melbourne to lead and grow key partner accounts within a fast-growing global finance business. You will drive sales performance through effective relationship management, collaboration with internal teams, and strategic account development.

You’ll be supported with a competitive salary package, car allowance and a performance-linked incentive structure, plus opportunities for personal and professional growth in a purpose-led workplace

Qualifications

• 3+ years of B2B sales account management or business development experience.
• Current driver’s licence and own vehicle.
• Proven experience exceeding sales targets and growing key accounts with effective sales and marketing strategies.

Responsibilities

• Grow key partner accounts with sales, marketing and training strategies.
• Take over and manage partner accounts transitioned from Business Development Managers.
• Prepare credit submission documentation and recommend mitigations.
• Build strong relationships with Operations, Credit, Customer Service, Marketing and the wider sales team.
• Share insights, strategies and performance updates with sales peers.

Skills

B2B sales

Account management

Relationship building

Sales targets

Job description

Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally.

We are excited about our future and we are really excited about yours!

About the Opportunity:

We’re looking for a results-driven Key Account Manager to join our Sales team and play a pivotal role in delivering SilverChef’s next phase of growth. In this role, you’ll lead and grow key partner accounts, driving strong and consistent sales performance through effective relationship management, strengthening partner capability and strategic account development.

You’ll be rewarded with a competitive salary package, car allowance and a performance‑linked incentive structure, along with the opportunity to contribute to a purpose‑led, award‑winning workplace. Working closely with Business Development Managers and internal teams, you’ll ensure our partners are supported, engaged, and set up for long‑term success.

Your key contributions include:

• Growing key partner accounts with effective sales, marketing and training strategies.
• Taking over and managing partner accounts transitioned from Business Development Managers.
• Preparing credit submission documentation and recommending mitigations.
• Building strong relationships with Operations, Credit, Customer Service, Marketing and the wider sales team.
• Sharing insights, strategies and performance updates with sales peers.

What You’ll Need to Succeed:

• 3+ years’ B2B sales account management, or business development experience.
• Current driver’s licence and own vehicle.
• Proven experience exceeding sales targets, growing key accounts and implementing effective sales and marketing strategies.
• Strong relationship builder who collaborates effectively with internal and external stakeholders.
• Excellent, adaptable communicator who canconfidently coach, influence and build capability with a range of customers and partners.
• Confident and resilient, with innovative thinking and a growth mindset.
• Self‑starter who works autonomously and thrives in a fast‑paced environment.

The Perks:

• We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
• SilverChef was recognised as one of the Top 40 Inspiring Workplaces in Australasia 2026.
• We invest in your personal and professional development.
• We are a high-growth company focused on career development for our people - 16% of our people were supported to achieve a promotion, secondment or internal move during FY2025.
• We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
• SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

Our Commitment to Diversity:

SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.