Key Account Manager

Workforce Health Assessors Pty Ltd; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible remote working

Career development opportunities

National team collaboration

Job summary

Workforce Health Assessors is seeking a proactive Key Account Manager to grow and manage strategic client relationships across Queensland. You will identify opportunities, expand services, and ensure exceptional client outcomes while balancing relationship management with commercial growth.

Based in Brisbane or regional areas within reach of Brisbane, you will join a national, growth-focused team, enjoy a flexible remote working environment, and play a pivotal role in guiding client strategy and

Qualifications

• Strong ability to build long-term client relationships.
• Proven track record in growing key accounts.
• Excellent communication and presentation skills.
• Experience with CRM systems.

Responsibilities

• Manage and grow a portfolio of key accounts across Queensland.
• Develop and execute strategic account plans.
• Identify opportunities to expand services and revenue.
• Collaborate with operations to deliver outstanding outcomes.

Skills

Client relationships

Commercial acumen

Key account management

Sales pipeline

CRM experience

Presentation skills

Tools

CRM software

Job description

Join One of Australia’s Fastest Growing Occupational Health Businesses

Workforce Health Assessors (WHA) is growing rapidly, andwe'relooking for a relationship-driven Key Account superstar to join our national team.

Ifyou'rea natural relationship builder who loves helping clients succeed, spotting opportunities for growth, and making a genuine impact,we'dlove to hear from you.

Occupational health experience will be highly regarded, howeverit'snot essential. We are more interested in finding the right person – someoneproactive, customer-focused, and excited to be part of a business that is going places.

Why WHA?

At WHA,we'renot your typical health business.

We are a national occupational healthcare provideroperatingacross Australia and New Zealand, supporting some of the country's largest employers with pre-employment medicals, health surveillance, drug and alcohol testing, onsite services, and workforce health solutions.

What sets us apart is our people, culture, and growth.

• Strong and supportive team culture
• National business with ambitious growth plans
• Career development and progression opportunities
• Flexible remote working environment
• Opportunity to work with some of Australia's largest employers
• A business that values ideas, innovation, and initiative
• Leadership team committed to your success

This is an opportunity to join a business at an exciting stage of growth and help shape the future of our client engagement function.

About the Role

Reporting to the National Client Engagement Manager, you will manage and grow a portfolio of key accounts across Queensland.The role is listed as based in Brisbane but we would also love to hear from applicants in regional areas within reach of Brisbane.

You'llbe responsible forbuilding trusted relationships,identifyingopportunities to expand services, solving customer challenges, and ensuring clients receive an exceptional experience.

This role is ideal for someone who enjoys balancing relationship management with commercial growth and strategic account planning.

What You'll Be Doing

• Managing and growing a portfolio of key customer accounts
• Developing and executing strategic account plans
• Identifyingopportunities to increase revenue within existing accounts
• Building long-term relationships with decision-makers and stakeholders
• Working closely with operational teams to deliver outstanding customer outcomes
• Conducting regular client reviews and account planning meetings
• RepresentingWHA at industry and networking events
• Acting as a trusted advisor to clients across workforce health solutions

About You

You might already be a Key Account Manager, Client Partner, Business Development Manager, or Customer Success professional looking for your next challenge.

You will bring:

• A proven ability to build strong client relationships
• Strong commercial and sales acumen
• Experience managing key accounts and driving growth
• Excellent communication and presentation skills
• A proactive, organised, and self-motivated approach
• Experience working to revenue and retention targets
• CRM experience
• A desire to be part of a high-performing and supportive team

Highly Regarded

• Occupational health experience
• Workplace health, medical, recruitment, HR, wellbeing, injury management, or related industry experience
• Experience working with large enterprise or national customers

The Opportunity

This is more than just an account management role.

It'san opportunity to join a business with significant momentum, work with fantastic clients, contribute to meaningful growth, and be part of a culture where your efforts are recognised and rewarded.

Ifyou'relooking for a role where you can make a real impact, build long-term client partnerships, and grow your career with a market-leading business, we want to hear from you.